What They Provide: suicide crisis support, mental health crisis support, substance use crisis support, emotional distress support, crisis counseling, support for people worried about someone else
Website: 988lifeline.org
Phone: 988
Address: Not applicable
Hours of Operation: 24 hours a day, 7 days a week, 365 days a year
Appointment / Referral Required: No appointment or referral required
Documents Needed: None
Application Process: Call or text 988; chat is available through the website
Eligibility: Anyone experiencing suicidal thoughts, mental health distress, substance use crisis, emotional distress, or concern for someone else
Cost: Free
Insurance / Medicaid / Medicare: No insurance required
Service Area: Nationwide, including Spokane County
Languages / Accessibility: Call, text, chat, Spanish-language options, Deaf/Hard of Hearing access options
Important Notes: Call 911 if there is immediate physical danger, active violence, a medical emergency, or someone cannot be kept safe. 988 connects people with trained crisis counselors 24/7.

What They Provide: mental health crisis support, substance use crisis support, suicide crisis support, safety planning, crisis triage, mobile crisis dispatch, Designated Crisis Responder access, referrals
Website: fbhwa.org/programs/crisis-response/24-7-regional-behavioral-health-crisis-line
Phone: 1-877-266-1818
Address: Not applicable for crisis line
Hours of Operation: 24 hours a day, 7 days a week, 365 days a year
Appointment / Referral Required: No appointment or referral required
Documents Needed: None
Application Process: Call the crisis line; trained triage clinicians assess the situation and may provide referrals, dispatch mobile crisis teams, or connect to Designated Crisis Responders
Eligibility: Individuals experiencing a mental health or substance use crisis, or someone calling on behalf of another person
Cost: Free to call
Insurance / Medicaid / Medicare: No insurance required to call
Service Area: Spokane Regional Service Area, including Spokane, Adams, Ferry, Lincoln, Pend Oreille, and Stevens counties
Languages / Accessibility: TDD/TTY: 509-458-7446; interpreter access may be available by phone
Important Notes: This is the main local behavioral health crisis line for Spokane County. Use 911 for immediate danger or medical emergency.

What They Provide: crisis intervention, mental health assessment, safety planning, stabilization planning, Involuntary Treatment Act evaluations, Designated Crisis Responder services, referrals
Website: fbhwa.org/programs/crisis-response/crisis-outreach-and-involuntary-treatment-act-ita-evaluations
Phone: 1-877-266-1818
Address: 107 S Division St, Spokane, WA 99202
Hours of Operation: Crisis access through regional crisis line is 24 hours a day, 7 days a week
Appointment / Referral Required: Call the crisis line first; no standard appointment required for crisis access
Documents Needed: None required to request crisis help; helpful information may include person’s name, location, current symptoms, safety concerns, substance use concerns, medical needs, and known treatment history
Application Process: Call the Regional Crisis Line; crisis staff assess need and may dispatch crisis outreach or Designated Crisis Responders
Eligibility: Youth, adults, and families in Spokane County experiencing behavioral health crisis
Cost: Crisis line access is free
Insurance / Medicaid / Medicare: Frontier states crisis intervention and ITA evaluations are provided throughout Spokane County regardless of insurance
Service Area: Spokane County
Languages / Accessibility: Phone-based access; TDD/TTY for crisis line: 509-458-7446
Important Notes: This is the pathway for crisis outreach and possible DCR/ITA evaluation when someone may be at risk due to mental health or substance use crisis.

What They Provide: mobile crisis response, community-based behavioral health crisis support, crisis assessment, de-escalation, safety planning, referrals, connection to higher level care when needed
Website: fbhwa.org/programs/crisis-response/mobile-rapid-response-crisis-team-mrrct
Phone: 988
Address: Not a walk-in service
Hours of Operation: Crisis calls are triaged through 988 and the regional crisis system
Appointment / Referral Required: Call 988; mobile response is dispatched based on triage
Documents Needed: None required; helpful information includes location, safety concerns, symptoms, whether weapons are present, whether substances are involved, and whether the person is willing to speak with responders
Application Process: Call 988; calls that cannot be resolved by phone may be triaged for mobile crisis response
Eligibility: People in behavioral health crisis in the Spokane area when mobile response is appropriate
Cost: Free to request crisis help
Insurance / Medicaid / Medicare: No insurance required to call
Service Area: Spokane-area crisis response system
Languages / Accessibility: Phone-based access through 988
Important Notes: Mobile crisis is not the same as 911. Call 911 first if there is active violence, immediate physical danger, medical emergency, overdose, or weapons-related danger.

What They Provide: crisis stabilization, behavioral health stabilization, substance use crisis support, alternative to jail or emergency room, connection to treatment support
Website: pioneerhumanservices.org/treatment/spokane-regional-stabilization-center
Phone: 509-503-6010
Address: 1302 W Gardner Ave, Spokane, WA 99201
Hours of Operation: Call for current access details
Appointment / Referral Required: Referral/access may come through law enforcement, first responders, co-deployed teams, hospitals, or crisis systems; call first
Documents Needed: Call first; helpful items may include photo ID, insurance card, Medicaid/Medicare card if available, medication list, and discharge/referral paperwork if coming from another provider
Application Process: Call or access through crisis response, first responders, law enforcement, hospital, or behavioral health referral pathway
Eligibility: People experiencing behavioral health or substance use crisis who need stabilization
Cost: Call for cost/billing details
Insurance / Medicaid / Medicare: Call to verify current billing and insurance process
Service Area: Spokane Regional crisis system
Languages / Accessibility: Call for accessibility and language access details
Important Notes: This is a stabilization resource, not a general walk-in shelter. Spokane County describes it as an alternative to jail and the ER for people in crisis.

What They Provide: emergency medical care, psychiatric emergency evaluation, suicide attempt medical care, overdose medical care, crisis-related medical stabilization, emergency trauma care
Website: providence.org/locations/wa/sacred-heart-medical-center/emergency-and-trauma
Phone: 509-474-3131
Address: 101 W 8th Ave, Lower Level 1, East Tower, Spokane, WA 99204
Hours of Operation: Emergency department open 24 hours a day, 7 days a week
Appointment / Referral Required: No appointment required for emergency department
Documents Needed: Photo ID, insurance card, Medicaid/Medicare card, medication list, emergency contact information if available
Application Process: Go to the emergency department or call 911 for ambulance response if unsafe to transport
Eligibility: Anyone experiencing a medical or psychiatric emergency
Cost: Emergency medical billing may apply
Insurance / Medicaid / Medicare: Accepts insurance billing; emergency care should not be delayed because of insurance status
Service Area: Spokane and regional Eastern Washington
Languages / Accessibility: Hospital-based accessibility and interpreter services may be available
Important Notes: Use the ER or call 911 for suicide attempt, overdose, severe self-harm, severe intoxication, psychosis with safety risk, or when someone cannot be kept safe.

What They Provide: emergency medical care, psychiatric emergency evaluation, suicide attempt medical care, overdose medical care, crisis-related medical stabilization, trauma care
Website: multicare.org/location/deaconess-hospital/multicare-deaconess-emergency-department
Phone: 509-473-5800
Address: 800 W 5th Ave, Floor 1, Spokane, WA 99204
Hours of Operation: 24 hours a day, 7 days a week
Appointment / Referral Required: No appointment required for emergency department
Documents Needed: Photo ID, insurance card, Medicaid/Medicare card, medication list, emergency contact information if available
Application Process: Go to the emergency department or call 911 for ambulance response if unsafe to transport
Eligibility: Anyone experiencing a medical or psychiatric emergency
Cost: Emergency medical billing may apply
Insurance / Medicaid / Medicare: Accepts insurance billing; emergency care should not be delayed because of insurance status
Service Area: Spokane area
Languages / Accessibility: Hospital-based accessibility and interpreter services may be available
Important Notes: Use the ER or call 911 for suicide attempt, overdose, severe self-harm, severe intoxication, psychosis with safety risk, or when someone cannot be kept safe.

What They Provide: emergency medical care, psychiatric emergency evaluation, suicide attempt medical care, overdose medical care, crisis-related medical stabilization
Website: multicare.org/location/multicare-emergency-deaconess-north
Phone: 509-603-3333
Address: 8202 N Division St, Spokane, WA 99208
Hours of Operation: 24 hours a day, 7 days a week
Appointment / Referral Required: No appointment required for emergency department
Documents Needed: Photo ID, insurance card, Medicaid/Medicare card, medication list, emergency contact information if available
Application Process: Go to the emergency department or call 911 for ambulance response if unsafe to transport
Eligibility: Anyone experiencing a medical or psychiatric emergency
Cost: Emergency medical billing may apply
Insurance / Medicaid / Medicare: Accepts insurance billing; emergency care should not be delayed because of insurance status
Service Area: North Spokane and surrounding area
Languages / Accessibility: Hospital-based accessibility and interpreter services may be available
Important Notes: This is a freestanding emergency department. Call 911 for immediate danger or unsafe transport.

What They Provide: LGBTQ+ youth crisis counseling, suicide crisis support, emotional distress support, text support, chat support, phone support
Website: thetrevorproject.org/get-help
Phone: 1-866-488-7386
Text / Chat: Text START to 678-678; chat available through website
Address: Not applicable
Hours of Operation: 24 hours a day, 7 days a week, 365 days a year
Appointment / Referral Required: No appointment or referral required
Documents Needed: None
Application Process: Call, text, or chat online to connect with a trained counselor
Eligibility: LGBTQ+ young people needing crisis or emotional support
Cost: Free
Insurance / Medicaid / Medicare: No insurance required
Service Area: Nationwide, including Spokane County
Languages / Accessibility: Phone, text, and online chat available
Important Notes: Good specialized support for LGBTQ+ youth and young adults who may not feel safe using general systems.

What They Provide: trans peer support, crisis peer support, emotional support, support for questioning people, confidential hotline support
Website: translifeline.org/hotline
Phone: 1-877-565-8860
Address: Not applicable
Hours of Operation: Hours may vary; call or check website for current availability
Appointment / Referral Required: No appointment or referral required
Documents Needed: None
Application Process: Call the hotline to connect with a trans/nonbinary peer operator when available
Eligibility: Transgender, nonbinary, and questioning people seeking peer support
Cost: Free
Insurance / Medicaid / Medicare: No insurance required
Service Area: United States, including Spokane County
Languages / Accessibility: Spanish option may be available by pressing 2
Important Notes: Trans Lifeline states it does not engage in nonconsensual active rescue. Use 911 if there is immediate physical danger or emergency medical need.

What They Provide: domestic violence crisis support, safety planning, shelter screening, emergency housing connection, advocacy, legal advocacy connection, support for victim allies
Website: ywcaspokane.org
Phone: 509-326-2255
Address: 930 N Monroe St, Spokane, WA 99201
Hours of Operation: Helpline: 24 hours a day, 7 days a week; office hours may vary
Appointment / Referral Required: No referral required for helpline; call first for shelter or advocacy access
Documents Needed: None required to call; for ongoing services, bring photo ID, court paperwork, police report/case number, protection order paperwork, or children’s documents if available
Application Process: Call the 24-hour helpline for immediate safety planning, shelter screening, and connection to services
Eligibility: Survivors of intimate partner domestic violence; services are inclusive of all genders
Cost: Free
Insurance / Medicaid / Medicare: No insurance required
Service Area: Spokane County / Spokane area
Languages / Accessibility: Interpreter services available
Important Notes: Call 911 if there is immediate danger. Safe shelter has limited capacity and is focused on survivors in imminent danger. YWCA’s 24-hour helpline and safe shelter access are listed through Community Health of Central Washington/WA resource data, and YWCA Spokane’s domestic violence services are free, confidential, and inclusive.

What They Provide: sexual assault crisis support, hospital advocacy, forensic medical exam advocacy, medical advocacy, legal advocacy, safety planning, support for loved ones, referrals
Website: lcsnw.org/office/spokane
Phone: 509-624-7273
Address: 210 W Sprague Ave, Spokane, WA 99201
Hours of Operation: Support line: 24 hours a day, 7 days a week; office: Monday–Thursday 8 AM–5 PM, Friday 8:30 AM–3 PM
Appointment / Referral Required: No referral required for crisis line; call first for advocacy services
Documents Needed: None required to call; helpful items may include photo ID, medical paperwork, police report/case number, protection order paperwork, or insurance card if seeking medical care
Application Process: Call the sexual assault support line; advocate can provide crisis support, hospital response, medical exam support, and resource connection
Eligibility: Survivors of sexual assault, loved ones, witnesses, and people seeking support after traumatic events; reporting to law enforcement is not required
Cost: Crisis advocacy is free; related medical services may have separate billing depending on provider
Insurance / Medicaid / Medicare: No insurance required for advocacy; medical care may bill insurance, Medicaid, Medicare, or other coverage depending on provider
Service Area: Greater Spokane Area / Spokane County
Languages / Accessibility: Interpreter access available at no cost through LCSNW; text option available during business hours only
Important Notes: Survivors have the right to have an advocate or support person present during medical and legal proceedings. LCSNW’s Spokane office lists the 24-hour sexual assault support line, office address, office hours, and interpreter access.

What They Provide: victim advocacy, trauma support, crime victim support, sexual assault advocacy, domestic violence-related support, medical advocacy, legal advocacy, referrals, wraparound support
Website: lcsnw.org/program/victim-advocacy-and-education
Phone: 509-747-8224; 24-hour Sexual Assault Support Line: 509-624-7273
Address: 210 W Sprague Ave, Spokane, WA 99201
Hours of Operation: Monday–Thursday 8 AM–5 PM; Friday 8:30 AM–3 PM; crisis support line available 24 hours a day, 7 days a week
Appointment / Referral Required: Call first; no law enforcement report required
Documents Needed: Photo ID if available, court paperwork, police report/case number if available, medical paperwork if applicable, insurance card if medical care is involved
Application Process: Call the office or crisis line; staff connect survivor to advocacy, support, referrals, and follow-up services
Eligibility: Victims, survivors, loved ones, and witnesses of traumatic events; services available whether or not the incident was reported or prosecuted
Cost: No one denied service because of inability to pay; sliding fee discounts may apply to some services
Insurance / Medicaid / Medicare: Advocacy does not require insurance; behavioral health or clinical services may have separate insurance or sliding fee process
Service Area: Greater Spokane Area
Languages / Accessibility: Interpreter access available at no cost
Important Notes: Good resource for sexual assault survivors, crime victims, and people who need advocacy even if they do not want to report to law enforcement.

What They Provide: domestic violence support, safety planning, connection to law enforcement advocates, prosecutor connection, YWCA legal advocate connection, protection order support, offender accountability coordination
Website: my.spokanecity.org/police/get-help/domestic-violence-support
Phone: 509-477-3656
Address: Family Justice Center, 930 N Monroe St, Spokane, WA 99201
Hours of Operation: Monday–Friday, 8:30 AM–5 PM
Appointment / Referral Required: Call first recommended; emergency help should go through 911
Documents Needed: Photo ID if available, police report/case number, protection order paperwork, court paperwork, offender information, photos/screenshots, threatening messages, address/employment information if safe to provide
Application Process: Call or visit during business hours for connection to domestic violence team resources and partner agencies
Eligibility: Domestic violence survivors and people connected to domestic violence cases in Spokane County / Spokane area
Cost: Free public safety and advocacy connection
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane area / Spokane County
Languages / Accessibility: Call to ask about interpreter or accessibility needs
Important Notes: Partners include Spokane Police Department, Spokane County Sheriff’s Office, Spokane County Prosecutor’s Office, and YWCA Legal Advocates. Call 911 for immediate danger.

What They Provide: domestic violence protection orders, sexual assault protection orders, stalking protection orders, anti-harassment protection orders, vulnerable adult protection orders, extreme risk protection orders
Website: spokanecounty.gov/4038/Civil-Protection-Orders
Phone: Spokane County Superior Court Clerk / District Court contact numbers may vary; use website or courthouse contact for current filing instructions
Address: Spokane County Courthouse, 1116 W Broadway Ave, Spokane, WA 99260
Hours of Operation: Courtroom 202 protection order packet presentation times: Monday 10:30 AM–12 PM and 1:30 PM–4 PM; Wednesday and Friday 9 AM–12 PM and 1:30 PM–4 PM; closed Thursdays; excluding holidays and court closures
Appointment / Referral Required: No referral required; court filing process required
Documents Needed: Photo ID if available, respondent’s name/date of birth/address if known, written statement of incidents, police reports if available, threatening texts/emails/photos/screenshots, prior court orders, children’s information if protection for children is requested
Application Process: Complete protection order petition; file in Superior Court or District Court depending on order type; present packet during available court times; follow court instructions for hearing and service
Eligibility: People seeking civil protection from domestic violence, sexual assault, stalking, harassment, vulnerable adult abuse, or extreme risk circumstances
Cost: Costs may vary by order type; ask the court clerk or advocate before filing
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane County
Languages / Accessibility: Court interpreter/accessibility accommodations may be available through the court
Important Notes: One petition is used for most protection order types. Vulnerable adult protection order requests must be filed in Superior Court. Call 911 if someone is in immediate danger.

What They Provide: domestic violence crisis support, safety planning, emotional support, shelter/resource referrals, support for friends/family, chat support, text support
Website: thehotline.org
Phone: 1-800-799-7233
Text / Chat: Text START to 88788; chat available through website
Address: Not applicable
Hours of Operation: 24 hours a day, 7 days a week, 365 days a year
Appointment / Referral Required: No appointment or referral required
Documents Needed: None
Application Process: Call, text, or chat with an advocate
Eligibility: Anyone experiencing relationship abuse, domestic violence, intimate partner violence, or concern for someone else
Cost: Free
Insurance / Medicaid / Medicare: No insurance required
Service Area: Nationwide, including Spokane County
Languages / Accessibility: Interpreter access in many languages; Deaf Hotline/videophone access may be available through hotline resources
Important Notes: Internet use can be monitored. Use a safer device if possible. Call 911 if there is immediate danger. The Hotline confirms free, confidential support is available 24/7/365.

What They Provide: sexual assault crisis support, confidential support, survivor support, support for loved ones, online chat, text support, referrals
Website: rainn.org/hotline
Phone: 1-800-656-4673
Text / Chat: Text HOPE to 64673; chat available through website
Address: Not applicable
Hours of Operation: 24 hours a day, 7 days a week
Appointment / Referral Required: No appointment or referral required
Documents Needed: None
Application Process: Call, text, or chat online to connect with support
Eligibility: Survivors of sexual assault, loved ones, and people seeking sexual violence support
Cost: Free
Insurance / Medicaid / Medicare: No insurance required
Service Area: Nationwide, including Spokane County
Languages / Accessibility: Support available in English and Spanish
Important Notes: Good option when someone wants confidential sexual assault support outside of local systems. Call 911 for immediate danger or urgent medical emergency.

What They Provide: domestic violence support, sexual assault support, crime victim advocacy, emergency shelter access, hospital response, protection order support, safety planning, referrals
Website: ruralresources.org
Phone: 1-844-509-7233
Address: Colville Office: 956 S Main St, Colville, WA 99114; Davenport Office: 405 Logan St, Davenport, WA 99122
Hours of Operation: Crisis line: 24 hours a day, 7 days a week; office hours may vary by location
Appointment / Referral Required: Call first recommended; crisis line available 24/7
Documents Needed: Photo ID if available, court paperwork, protection order paperwork, police report/case number, medical paperwork if applicable
Application Process: Call the 24-hour crisis line or nearest office for advocacy, shelter access, and referrals
Eligibility: Survivors of domestic violence, sexual assault, child abuse, elder abuse, hate crime, identity theft, and other crimes
Cost: Free advocacy/crisis access
Insurance / Medicaid / Medicare: No insurance required for advocacy
Service Area: Stevens, Ferry, Lincoln, Pend Oreille, and surrounding rural areas; useful nearby resource for Spokane-area people with rural county connections or safety needs outside Spokane
Languages / Accessibility: Call to ask about interpreter/accessibility options
Important Notes: Include as nearby regional support because they serve counties directly surrounding Spokane and may be useful when a survivor needs distance from Spokane. WSCADV lists Rural Resources for Ferry, Lincoln, and Stevens counties with a 24-hour crisis line.

What They Provide: domestic violence support, sexual assault support, stalking support, human trafficking support, child abuse support, 24/7 helpline, hospital response, safe shelter, court advocacy, housing support, counseling
Website: safepassageid.org
Phone: 208-664-9303; business office: 208-664-9300
Text: 208-449-7228
Address: Coeur d’Alene, ID; shelter location confidential
Hours of Operation: Helpline: 24 hours a day, 7 days a week; business office hours may vary
Appointment / Referral Required: Call first; shelter and advocacy access require screening/intake
Documents Needed: Photo ID if available, court paperwork, protection order paperwork, police report/case number, medical paperwork, children’s documents, medications, insurance/Medicaid cards if safely available
Application Process: Call the 24-hour helpline or text for immediate advocacy, safety planning, shelter screening, hospital response, or court advocacy connection
Eligibility: Adults and children impacted by domestic violence, sexual assault, stalking, human trafficking, or child abuse
Cost: Free and confidential support
Insurance / Medicaid / Medicare: No insurance required for advocacy; counseling/medical-related services may have separate processes
Service Area: North Idaho, including Kootenai County; useful nearby resource for Spokane County people who need out-of-area safety support
Languages / Accessibility: English and Spanish listed through DomesticShelters.org; call for interpreter/accessibility options
Important Notes: Include as nearby regional support because Coeur d’Alene/Kootenai County is close to Spokane and may be useful for survivors needing safety outside Spokane. Safe Passage lists 24-hour support, hospital response, safe shelter, court advocacy, housing support, and counseling.

What They Provide: youth mental health crisis response, family crisis support, mobile crisis response, de-escalation, safety planning, stabilization support, connection to treatment, short-term follow-up
Website: fbhwa.org/programs/crisis-response/children-youth-family-mobile-crisis-cyfmc
Phone: 1-877-266-1818
Address: Not a walk-in service; Frontier Behavioral Health main crisis location: 107 S Division St, Spokane, WA 99202
Hours of Operation: 24 hours a day, 7 days a week
Appointment / Referral Required: Call first; mobile crisis response is triaged through the crisis line
Documents Needed: None required to call; helpful information includes youth’s name, age, location, current safety concerns, symptoms, substance use concerns, medications, current providers, and parent/guardian contact information
Application Process: Call the Regional Crisis Line; crisis staff assess the situation and may dispatch Children, Youth & Family Mobile Crisis or connect to other crisis services
Eligibility: Children, youth, and young adults ages 0–20 experiencing behavioral health crisis; families/caregivers may call on behalf of youth
Cost: No financial eligibility requirement listed
Insurance / Medicaid / Medicare: Accepts Medicaid; no financial eligibility requirements listed for CYFMC crisis access
Service Area: Spokane County / Spokane Regional crisis system
Languages / Accessibility: TDD/TTY for Regional Crisis Line: 509-458-7446; call to request interpreter support
Important Notes: Services can last up to 14 days and are available 24/7. Priority referrals may come from schools, law enforcement, crisis services, emergency departments, fire departments, Community Court, Spokane County Jail, and Juvenile Detention. Call 911 for life-threatening danger, weapons, medical emergency, overdose, or active violence.

What They Provide: youth suicide crisis support, mental health crisis support, substance use crisis support, emotional distress support, crisis counseling, support for caregivers worried about a child/youth
Website: 988lifeline.org
Phone: 988
Address: Not applicable
Hours of Operation: 24 hours a day, 7 days a week, 365 days a year
Appointment / Referral Required: No appointment or referral required
Documents Needed: None
Application Process: Call or text 988; chat available online
Eligibility: Anyone in mental health, suicide, substance use, or emotional crisis; parents/caregivers may call for support about a youth
Cost: Free
Insurance / Medicaid / Medicare: No insurance required
Service Area: Nationwide, including Spokane County
Languages / Accessibility: Call, text, chat; Spanish-language support and interpretation options available; relay/TTY access available
Important Notes: Good first step for youth mental health crisis or suicidal thoughts when there is not immediate physical danger. Call 911 for immediate danger or medical emergency.

What They Provide: teen peer support, youth emotional support, crisis support, mental health support, substance use specialist connection, support for parents/caregivers concerned about a teen
Website: teenlink.org
Phone: 1-866-833-6546
Address: Not applicable
Hours of Operation: Call/text/chat: daily, 6 PM–10 PM; text/chat may be 6 PM–9:30 PM depending on service availability; after hours connects or redirects to 988 options
Appointment / Referral Required: No appointment or referral required
Documents Needed: None
Application Process: Call, text, or chat online during Teen Link hours
Eligibility: Teens and youth in Washington; also supports parents/caregivers with concerns about youth
Cost: Free
Insurance / Medicaid / Medicare: No insurance required
Service Area: Washington State, including Spokane County
Languages / Accessibility: Phone, text, and online chat options
Important Notes: Peer-style support for teens who may be more comfortable talking to another trained youth. Use 988 or the Regional Crisis Line for 24/7 crisis support.

What They Provide: youth peer support, emotional support, teen crisis support, mental health support, self-harm support, suicide support, family/friend concern support
Website: theyouthline.org
Phone: 1-877-968-8491
Text: teen2teen to 839863
Address: Not applicable
Hours of Operation: Youth peer responders available daily, 4 PM–10 PM Pacific Time; adults available by phone at other times
Appointment / Referral Required: No appointment or referral required
Documents Needed: None
Application Process: Call, text, chat online, or email teen2teen@linesforlife.org
Eligibility: Youth up to age 24; also useful for people worried about a youth
Cost: Free
Insurance / Medicaid / Medicare: No insurance required
Service Area: National/West Coast youth support line; available to Spokane County youth
Languages / Accessibility: Phone, text, chat, and email options
Important Notes: Strong option for youth who want peer support outside local systems. For immediate danger, call 911. For 24/7 suicide or mental health crisis support, call/text 988.

What They Provide: emergency shelter, meals, clothing, showers, hygiene supplies, case management, school support, safety planning, housing referrals, support for runaway/homeless youth
Website: voaspokane.org/locations/crosswalk-youth-shelter
Phone: 509-838-6596
Address: 525 W 2nd Ave, Spokane, WA 99201
Hours of Operation: Shelter access/hours may vary; call first to confirm current intake and bed availability
Appointment / Referral Required: Call first recommended; youth may be able to access directly depending on current availability
Documents Needed: Photo ID if available, school ID if available, birth certificate if available, Medicaid/insurance card if available, medication list, emergency contact information; do not delay calling if documents are not available
Application Process: Call or go to Crosswalk for shelter screening/intake; staff can connect youth to shelter, safety planning, case management, and wraparound services
Eligibility: Runaway and homeless youth ages 13–18; Spokane and surrounding counties
Cost: Free
Insurance / Medicaid / Medicare: No insurance required for shelter access
Service Area: Eastern Washington / Spokane and neighboring counties
Languages / Accessibility: Call to ask about interpreter/accessibility needs
Important Notes: Crosswalk is the only licensed emergency shelter in Eastern Washington dedicated to runaway and homeless youth ages 13–18. Call 911 if a youth is in immediate danger.

What They Provide: youth outreach, emergency shelter connection, housing assessments, counseling referrals, substance use treatment referrals, family reconciliation support, health insurance access, hygiene supplies, emergency food, education support, employment support, legal advocacy referrals
Website: voaspokane.org/services/youthreach
Phone: 509-990-0519
Address: 3104 E Augusta Ave, Spokane, WA 99207
Hours of Operation: Monday–Friday, 9 AM–5 PM
Appointment / Referral Required: Call first recommended; outreach and coordinated entry access may vary
Documents Needed: Photo ID if available, birth certificate if available, Social Security card if available, Medicaid/insurance card if available, proof of homelessness if available, school documents if available; do not delay calling if documents are missing
Application Process: Call or connect with YouthReach for outreach support, shelter/housing assessment, referrals, and service navigation
Eligibility: Youth and young adults experiencing homelessness or housing instability; commonly listed for youth 13–18 and young adults 18–24
Cost: Free
Insurance / Medicaid / Medicare: No insurance required for outreach/navigation; referred healthcare/behavioral health programs may have insurance processes
Service Area: Spokane area
Languages / Accessibility: Call to ask about interpreter/accessibility needs
Important Notes: Good access point for youth/young adults who need help but may not be ready or eligible for one specific program yet.

What They Provide: child abuse reports, child neglect reports, child safety concerns, CPS intake routing, mandatory reporter access, public reporting access
Website: dcyf.wa.gov/safety/report-abuse
Phone: 1-866-ENDHARM; 1-866-363-4276
Address: Not applicable for hotline
Hours of Operation: 24 hours a day, 7 days a week
Appointment / Referral Required: No appointment or referral required
Documents Needed: None required to report; helpful information includes child’s name, age, address/location, parent/guardian name, description of concern, injuries, safety risks, prior concerns, and alleged offender information if known
Application Process: Call the hotline to report suspected child abuse or neglect; the hotline routes reports to the appropriate local intake office
Eligibility: Anyone may report suspected abuse or neglect; mandated reporters must report suspected child abuse/neglect as required by law
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington State, including Spokane County
Languages / Accessibility: Relay service available through 711 or 1-800-833-6384
Important Notes: Call 911 first if a child is in immediate danger or needs emergency medical help.

What They Provide: child abuse advocacy, forensic interviews, specialized medical exams, crisis intervention, support for non-offending caregivers, referrals, child/adolescent victim support
Website: partnerswithfamilies.org/children-s-advocacy-center
Phone: 509-473-4810
Address: 106 W Mission Ave, Spokane, WA 99201
Hours of Operation: Call for current hours and referral process
Appointment / Referral Required: Referral usually required through law enforcement, CPS/DCYF, prosecution, or multidisciplinary team pathway; call to confirm access
Documents Needed: Photo ID for caregiver if available, child’s birth certificate if available, insurance/Medicaid card if medical services are involved, police report/case number if available, CPS/DCYF contact information if applicable, court paperwork if applicable
Application Process: Child abuse concerns should be reported to 911 if immediate danger or to DCYF/CPS hotline; referred cases may receive forensic interview, medical exam, caregiver support, crisis intervention, and referrals
Eligibility: Children and adolescents who are suspected victims or witnesses of abuse, neglect, or other crimes; non-offending caregivers may receive support
Cost: Call to verify; advocacy/support services may not require payment
Insurance / Medicaid / Medicare: Call to verify for medical/clinical services; bring Medicaid/insurance card if available
Service Area: Spokane area / Spokane County
Languages / Accessibility: Call to ask about interpreter/accessibility needs
Important Notes: This is not a 24/7 emergency line. Use 911 for immediate danger and the DCYF hotline for suspected child abuse/neglect reports.

What They Provide: LGBTQ+ youth crisis counseling, suicide crisis support, emotional support, text support, chat support, phone support
Website: thetrevorproject.org/get-help
Phone: 1-866-488-7386
Text: START to 678678
Address: Not applicable
Hours of Operation: 24 hours a day, 7 days a week
Appointment / Referral Required: No appointment or referral required
Documents Needed: None
Application Process: Call, text, or chat online to connect with a trained counselor
Eligibility: LGBTQ+ young people needing crisis or emotional support
Cost: Free
Insurance / Medicaid / Medicare: No insurance required
Service Area: Nationwide, including Spokane County
Languages / Accessibility: Phone, text, and online chat options
Important Notes: Strong specialized support for LGBTQ+ youth who may not feel safe using general systems. Call 911 for immediate physical danger or medical emergency.

What They Provide: emergency alerts, evacuation notices, wildfire alerts, severe weather alerts, public safety notices, shelter-in-place alerts, law enforcement activity alerts
Website: spokanecounty.gov/3007/Alert-Spokane
Phone: Not a crisis response phone line
Address: Not applicable
Hours of Operation: Alerts sent as needed during emergencies
Appointment / Referral Required: No appointment or referral required
Documents Needed: None
Application Process: Sign up online for Spokane County emergency notifications; complete address/contact information so alerts can be location-based
Eligibility: Spokane County residents, workers, caregivers, property owners, and anyone who wants emergency alerts for Spokane County
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane County
Languages / Accessibility: Alerts may be sent by text, email, app alert, voice call, and other notification channels
Important Notes: This is an alert system, not a place to request help. Call 911 for active emergencies. Spokane County notes residents should sign up for the new ALERT Spokane system to receive local emergency warnings.

What They Provide: disaster preparedness, emergency coordination, emergency planning, public safety alerts, evacuation information, shelter-in-place information, community disaster response information
Website: scem.org
Phone: 509-477-2204
Address: Spokane County, WA
Hours of Operation: Standard government office hours may vary; emergency alerts may be issued anytime through ALERT Spokane
Appointment / Referral Required: No appointment or referral required for public emergency information
Documents Needed: None
Application Process: Use the website for preparedness information, ALERT Spokane registration, emergency updates, and disaster guidance; call for non-emergency emergency-management questions
Eligibility: Spokane County residents, agencies, organizations, and community members
Cost: Free public information
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane County
Languages / Accessibility: Website-based public information; alert accessibility depends on notification setup
Important Notes: This is not a direct emergency response number. Call 911 for immediate danger. Spokane County Emergency Management is the county-level emergency coordination and alerting resource.

What They Provide: public health emergency preparedness, communicable disease outbreak response, extreme weather response, wildfire smoke response, power outage public health coordination, emergency preparedness education
Website: srhd.org/programs-and-services/public-health-emergency-preparedness-response-phepr
Phone: 509-324-1500
Address: 1101 W College Ave, Spokane, WA 99201
Hours of Operation: General SRHD hours may vary; emergency response information may be updated during public health incidents
Appointment / Referral Required: No appointment required for public health emergency information; specific SRHD services may require appointments
Documents Needed: None for general public health emergency information
Application Process: Use the website or call SRHD for public health emergency information; follow posted guidance during outbreaks, smoke events, heat/cold events, or other public health emergencies
Eligibility: Spokane County residents and community partners needing public health emergency information
Cost: Free public information
Insurance / Medicaid / Medicare: Not applicable for emergency preparedness information
Service Area: Spokane County and regional public health partners
Languages / Accessibility: Emergency preparedness fact sheets are available in multiple languages through SRHD
Important Notes: SRHD identifies public health emergency response areas including communicable disease outbreaks, extreme weather, wildfire smoke, and power outages.

What They Provide: cooling center information, extreme heat safety information, heat illness prevention, public health guidance, referral to cooling locations through 211
Website: srhd.org/health-topics/environmental-health/extreme-heat/cooling-center-locations
Phone: 211 for cooling center locations; SRHD main phone: 509-324-1500
Address: Not one fixed location; cooling locations vary by emergency/weather event
Hours of Operation: Cooling center hours vary by location and activation status
Appointment / Referral Required: No appointment usually required for public cooling locations; check current location details first
Documents Needed: Usually none; individual locations may have rules
Application Process: Call 211 or check the 211 website for current cooling center locations during extreme heat
Eligibility: Anyone needing relief from extreme heat
Cost: Usually free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane County
Languages / Accessibility: Call 211 to ask about accessibility, transportation, and language needs
Important Notes: Cooling locations change depending on weather, staffing, and emergency activation. SRHD directs the public to call 211 for current cooling center locations.

What They Provide: warming center updates, cooling center updates, clean air sheltering updates, extreme weather shelter information, public safety notices
Website: my.spokanecity.org/hazardsheltering
Phone: 311 for City of Spokane information; 211 for community shelter/resource referrals
Address: Locations vary by event
Hours of Operation: Varies by sheltering activation and location
Appointment / Referral Required: Usually no appointment for public warming/cooling locations; check current activation details first
Documents Needed: Usually none; individual locations may have rules
Application Process: Check the City of Spokane hazard sheltering page, call 311 for city information, or call 211 for current shelter/resource referrals
Eligibility: People in Spokane needing emergency sheltering from heat, cold, smoke, or other hazards
Cost: Usually free
Insurance / Medicaid / Medicare: Not applicable
Service Area: City of Spokane; may be useful to Spokane County residents depending on location and activation
Languages / Accessibility: Call 311 or 211 to ask about accessibility and language needs
Important Notes: Shelter locations and hours can change quickly during weather or smoke events. The City of Spokane keeps a hazard sheltering page for current or past activation information.

What They Provide: disaster referrals, warming/cooling center referrals, shelter referrals, food resources, utility assistance referrals, healthcare referrals, transportation referrals, legal resources, emergency community resource navigation
Website: wa211.org
Phone: 211; 1-866-904-9060; 1-877-211-9274
Text / Chat: Text zip code or “EW211” to 898-211
Address: Not applicable
Hours of Operation: Phone hours may vary; online database available anytime
Appointment / Referral Required: No appointment or referral required
Documents Needed: None to call; referred programs may require ID, proof of income, proof of address, household information, or other documents
Application Process: Dial 211, call toll-free, text, or search online for current emergency and community resource referrals
Eligibility: Anyone looking for health, human service, or disaster-related resources in Washington
Cost: Free
Insurance / Medicaid / Medicare: No insurance required to use 211
Service Area: Washington State, including Spokane County
Languages / Accessibility: Phone-based navigation; language access may be available by phone
Important Notes: 211 is useful during weather emergencies because local shelter, warming, cooling, and resource locations may change quickly.

What They Provide: disaster relief, temporary sheltering/housing, emergency food, emergency clothing, disaster recovery help, health services, mental health support, referrals, preparedness education
Website: redcross.org/local/washington/about-us/locations/greater-inland-northwest.html
Phone: 509-326-3330
Address: 315 W Nora Ave, Spokane, WA 99205
Hours of Operation: Office hours may vary; disaster response may occur as needed
Appointment / Referral Required: Call first; disaster assistance depends on event type and eligibility
Documents Needed: Photo ID if available, proof of address if available, insurance information if applicable, disaster-related documentation if available; do not delay calling if documents were lost in the disaster
Application Process: Call the local Red Cross or use Red Cross disaster services after a fire, flood, or disaster event; staff may assess needs and connect to available assistance
Eligibility: People impacted by home fires, floods, earthquakes, wildfires, and other disasters
Cost: Disaster assistance is generally free
Insurance / Medicaid / Medicare: No insurance required for Red Cross disaster assistance
Service Area: Greater Inland Northwest, including Eastern Washington and North Idaho
Languages / Accessibility: Call to ask about interpreter/accessibility needs
Important Notes: Useful for people displaced by house fires or disasters. Community Health of Central Washington lists Red Cross disaster relief as immediate short-term assistance that may include food, clothing, shelter, medical/occupational supplies, and referrals.

What They Provide: gas leak reporting, downed power line reporting, damaged utility pole reporting, power outage reporting, emergency utility safety response
Website: myavista.com/outages/report-an-outage
Phone: 1-800-227-9187
Address: Spokane, WA 99252-0001
Hours of Operation: Emergency reporting available 24 hours a day
Appointment / Referral Required: No appointment or referral required
Documents Needed: None required to report; helpful information includes address/location, account number if available, smell/sound of gas, downed line location, pole number if safe to see, and safety concerns
Application Process: Move to safety first if you smell/hear gas or see a downed line; call Avista from a safe location or neighbor’s phone
Eligibility: Avista customers and anyone reporting Avista utility hazards in the service area
Cost: Free to report; repair/billing issues may vary by account situation
Insurance / Medicaid / Medicare: Not applicable
Service Area: Avista service areas, including Spokane County
Languages / Accessibility: Website includes language options; call to request assistance
Important Notes: Do not touch downed power lines. If you smell or hear a gas leak, leave the area and call Avista immediately from a safe location. Avista lists 1-800-227-9187 for gas leaks, downed power lines, and damaged utility poles.

What They Provide: statewide public health emergency information, current health hazards, disease/outbreak information, emergency preparedness information, public health guidance
Website: doh.wa.gov/emergencies
Phone: 1-800-525-0127
Address: Not applicable for public information line
Hours of Operation: Phone hours may vary by situation and program; public emergency information online available anytime
Appointment / Referral Required: No appointment required for information line
Documents Needed: None
Application Process: Call the DOH information line or check the DOH emergencies webpage for current statewide health emergency information
Eligibility: Washington residents needing public health information
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington State
Languages / Accessibility: DOH states language assistance is available through the information line
Important Notes: Best for statewide health emergency information, not local emergency response. Call 911 for immediate emergencies and SRHD for local Spokane public health questions.

What They Provide: statewide disaster preparedness, disaster response coordination, disaster recovery information, emergency alerts information, disaster assistance information, preparedness publications
Website: mil.wa.gov/emergency-management-division
Phone: Use website for current contacts and disaster-specific instructions
Address: Not a Spokane walk-in resource
Hours of Operation: State emergency information online available anytime; office/program hours may vary
Appointment / Referral Required: Not applicable for public information
Documents Needed: None for public disaster information; disaster assistance programs may require ID, proof of residence, damage documentation, insurance information, photos, and receipts
Application Process: Check state emergency updates and disaster assistance instructions; follow local Spokane County Emergency Management guidance first during local emergencies
Eligibility: Washington residents, local governments, agencies, and communities affected by disasters
Cost: Free public information; disaster assistance eligibility varies by program
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington State
Languages / Accessibility: Emergency publications and alerts may be available in multiple formats/languages depending on program
Important Notes: State-level resource for disaster preparedness, response, and recovery. For local Spokane incidents, follow Spokane County Emergency Management and ALERT Spokane first.

What They Provide: federal disaster assistance information, disaster recovery applications, housing assistance after declared disasters, repair/replacement assistance, disaster-related needs assistance, FEMA app alerts
Website: disasterassistance.gov
Phone: 1-800-621-3362
Address: Not applicable unless a Disaster Recovery Center is opened after a declared disaster
Hours of Operation: Phone and online access may vary by active disaster; check website for current hours and open disaster declarations
Appointment / Referral Required: No appointment required to apply online or by phone after an eligible declared disaster
Documents Needed: Social Security number if applicable, address of damaged property, current mailing address, phone number, insurance information, bank information for direct deposit, damage description, photos/receipts if available
Application Process: Apply online, by phone, through the FEMA app, or at an open Disaster Recovery Center if one is available
Eligibility: People affected by federally declared disasters who meet FEMA program requirements
Cost: Free to apply
Insurance / Medicaid / Medicare: FEMA disaster assistance is not health insurance; applicants with homeowners/renters insurance may need to file insurance claims first
Service Area: Available only for federally declared disasters and eligible areas
Languages / Accessibility: FEMA provides language and accessibility support; ask when applying
Important Notes: FEMA help is only available when a disaster declaration includes individual assistance for the affected area. Use local emergency management, 211, and Red Cross first for immediate local disaster needs.

What They Provide: shelter referrals, food referrals, utility assistance referrals, healthcare referrals, childcare referrals, elder care referrals, mental health referrals, transportation referrals, legal referrals, disaster referrals, community resource navigation
Website: wa211.org
Phone: 211; 1-877-211-9274
Address: Not applicable
Hours of Operation: Online database available anytime; phone hours may vary by region
Appointment / Referral Required: No appointment or referral required
Documents Needed: None to call; referred programs may require photo ID, proof of address, proof of income, household information, court paperwork, insurance card, or other documents
Application Process: Call 211, call 1-877-211-9274 if 211 does not work, or search the website for local resources
Eligibility: Anyone needing health, human service, crisis, housing, food, utility, legal, transportation, or community resource referrals
Cost: Free
Insurance / Medicaid / Medicare: No insurance required to use 211; referred healthcare programs may have their own insurance requirements
Service Area: Washington State, including Spokane County
Languages / Accessibility: Free, confidential, multilingual helpline
Important Notes: This is one of the best first calls when someone does not know where to start. 211 is not an emergency response line. Call 911 for immediate danger and 988 for mental health/suicide crisis support. WA 211 describes itself as a free, confidential, multilingual connection to local services including housing, food, healthcare, childcare, elder care, mental health supports, and more.

What They Provide: behavioral health system information, crisis service information, regional behavioral health referrals, community service navigation, homeless services program information, housing/community development information
Website: https://www.spokanecounty.gov/5494/Community-Services
Phone: 509-477-5722
Address: 1116 W Broadway Ave, Spokane, WA 99260
Hours of Operation: Monday–Friday, standard county business hours; call to confirm
Appointment / Referral Required: Call first recommended
Documents Needed: Depends on program; may include photo ID, proof of income, proof of address, Medicaid/insurance card, referral paperwork, court documents, or program-specific forms
Application Process: Call the main Community Services number or use the county website to locate the correct program contact
Eligibility: Spokane County residents and regional residents depending on program
Cost: Varies by program; public information and referrals are free
Insurance / Medicaid / Medicare: Behavioral health programs may involve Apple Health Medicaid, Medicare, private insurance, or uninsured service pathways depending on program
Service Area: Spokane County; some behavioral health crisis services cover the Spokane Regional Service Area
Languages / Accessibility: Relay and accessibility options may be available through county services
Important Notes: Use for county-level service navigation, behavioral health system questions, homeless services information, and local program direction. Spokane County lists the Community Services Department main number as 509-477-5722 and also lists the Regional Behavioral Health Crisis Hotline separately at 1-877-266-1818.

What They Provide: behavioral health customer care, mental health/substance use system questions, service access questions, provider network information, complaint/grievance direction, regional behavioral health navigation
Website: spokanecounty.org/4232/Spokane-RSA-Crisis-Services
Phone: 509-477-4570; toll-free 1-877-304-7183
Address: Spokane County Community Services Department, 1116 W Broadway Ave, Spokane, WA 99260
Hours of Operation: Standard county business hours; call to confirm
Appointment / Referral Required: Call first
Documents Needed: Helpful items may include photo ID, Medicaid/Apple Health card, Medicare card, insurance card, provider information, authorization paperwork, or case details
Application Process: Call Customer Care for behavioral health system questions, access concerns, and navigation support
Eligibility: People seeking behavioral health system information or services within the Spokane Regional Service Area
Cost: Free to call
Insurance / Medicaid / Medicare: Can help with system navigation; service coverage depends on Medicaid, Medicare, private insurance, uninsured status, and program eligibility
Service Area: Spokane Regional Service Area, including Adams, Ferry, Lincoln, Pend Oreille, Spokane, and Stevens counties
Languages / Accessibility: Relay: 1-800-833-6384
Important Notes: This is not the same as the 24/7 crisis line. For immediate behavioral health crisis, call 1-877-266-1818 or 988. Spokane County identifies the Spokane Regional Service Area as Adams, Ferry, Lincoln, Pend Oreille, Spokane, and Stevens counties.

What They Provide: homeless coordinated assessment, shelter/housing referral pathway, diversion screening, housing assistance navigation, referrals for people experiencing homelessness or at risk of homelessness
Website: snapwa.org/homeless
Phone: 509-456-7627
Address: 124 E Pacific Ave, Spokane, WA 99202
Hours of Operation: Coordinated Assessments: Monday, Tuesday, and Wednesday at 8 AM and 1 PM; walk-in only, first-come-first-served
Appointment / Referral Required: Walk-in only for coordinated assessments; no appointment
Documents Needed: Photo ID if available, Social Security card if available, proof of homelessness or eviction notice if available, income information, household member information, children’s documents if applicable, Medicaid/insurance card if applicable; do not delay seeking help if documents are missing
Application Process: Go to SNAP’s Pacific Office during coordinated assessment times; arrive early because only a limited number of assessments can be completed each day
Eligibility: Spokane County households experiencing homelessness or at risk of homelessness; program eligibility depends on assessment and available resources
Cost: Free assessment/navigation
Insurance / Medicaid / Medicare: No insurance required for coordinated assessment
Service Area: Spokane County
Languages / Accessibility: Call ahead to ask about interpreter/accessibility needs
Important Notes: Spokane Housing Authority states people experiencing homelessness should call 211 or contact Spokane’s Homeless Coordinated Entry before calling shelters. SNAP states assessments are walk-in only, first-come-first-served, at 124 E Pacific Ave on Mondays, Tuesdays, and Wednesdays at 8 AM and 1 PM.

What They Provide: homelessness resource links, shelter information, coordinated entry information, resource pocket guide, housing service referrals, community provider links
Website: my.spokanecity.org/chhs/resources
Phone: 311 for City of Spokane information
Address: City Hall: 808 W Spokane Falls Blvd, Spokane, WA 99201
Hours of Operation: Website available anytime; 311 hours may vary
Appointment / Referral Required: No appointment required to use online resource page
Documents Needed: None to use resource page; referred programs may require documents
Application Process: Use the CHHS resource page to find current provider links, coordinated entry information, shelter information, and resource guides
Eligibility: People looking for homelessness and community resource information in Spokane
Cost: Free public information
Insurance / Medicaid / Medicare: Not applicable
Service Area: City of Spokane / Spokane regional homeless response system
Languages / Accessibility: Website-based information; call 311 for city information needs
Important Notes: CHHS states it does not provide direct housing or homelessness services but links people to agencies that provide direct customer service. This is useful for finding current Spokane homeless resource guides and coordinated entry information.

What They Provide: emergency resource lists, multi-service agency lists, food resources, clothing resources, homeless resources, housing resources, children/family resources, healthcare resources, addiction/recovery resources, mental health resources
Website: thefigtree.org/connections-resources.html
Phone: Not a crisis response phone line
Address: Resource directory only
Hours of Operation: Online directory available anytime
Appointment / Referral Required: No appointment required to use directory
Documents Needed: None to use directory; listed agencies may require documents
Application Process: Search the online directory by category and contact listed agencies directly
Eligibility: Anyone looking for Spokane-area and regional community resources
Cost: Free to use
Insurance / Medicaid / Medicare: Not applicable for directory use; listed healthcare programs may have insurance requirements
Service Area: Spokane area / Inland Northwest
Languages / Accessibility: Website-based directory
Important Notes: This is a directory, not a crisis response service. It is helpful for deeper searching when 211 or one direct resource is not enough. The Fig Tree directory includes categories such as multi-service agencies, emergencies, food/clothing, homeless resources, housing, children/family, addiction/recovery, medical, and mental health.

What They Provide: community resource links, Fig Tree Resource Directory access, food bank information, feeding site information, clothes closet information, homeless resource links
Website: spokanehelpersnetwork.org/get-resources
Phone: Not listed as a direct crisis line
Address: Resource page only
Hours of Operation: Online resource page available anytime
Appointment / Referral Required: No appointment required to use resource page
Documents Needed: None to use resource page; linked programs may require documents
Application Process: Use the resource page to access local resource links and directories
Eligibility: Anyone looking for Spokane-area support resources
Cost: Free to use
Insurance / Medicaid / Medicare: Not applicable for resource page use
Service Area: Spokane area
Languages / Accessibility: Website-based information
Important Notes: Best used as a supplemental resource directory, not as an emergency response option. Spokane Helpers Network points users to comprehensive resource lists including food banks, feeding sites, clothes closets, and homeless resources.

What They Provide: homeless outreach, housing resource navigation, shelter referrals, transportation to shelter when available, connection to community providers, Spokane Valley-specific homelessness support
Website: spokanevalleywa.gov/314/Housing-Homelessness-Program
Phone: Housing and Homeless Coordinator: 509-703-0925; Spokane Valley Homeless Outreach Officer: 509-723-6667
Address: City of Spokane Valley, 10210 E Sprague Ave, Spokane Valley, WA 99206
Hours of Operation: City business hours; outreach availability may vary
Appointment / Referral Required: Call first recommended
Documents Needed: Photo ID if available, proof of homelessness if available, income information, household information, phone/contact information, referral paperwork if applicable
Application Process: Contact the Housing and Homeless Coordinator or outreach officer; outreach team may connect people to shelter, resources, and transportation when available
Eligibility: People experiencing homelessness or housing instability in Spokane Valley
Cost: Free outreach/navigation
Insurance / Medicaid / Medicare: No insurance required for outreach/navigation
Service Area: City of Spokane Valley; connected to broader Spokane County homeless response system
Languages / Accessibility: Call to ask about accessibility or interpreter needs
Important Notes: Spokane Valley describes its outreach model as including city staff, homeless outreach police officers, and Frontier Behavioral Health social workers who connect people to resources; the city states transportation to shelter can be provided if needed when the outreach team encounters someone needing shelter.

What They Provide: shelter list, free meal sites, drop-in day centers, coordinated entry locations, mental health/addiction treatment resources, general resources, crisis numbers
Website: https://static.spokanecity.org/documents/chhs/resources/resource-pocket-guide-2025-12-19.pdf
Phone: Not a direct service phone; call listed agencies directly
Address: Resource guide only
Hours of Operation: Guide available online; listed services have their own hours
Appointment / Referral Required: Depends on listed service
Documents Needed: Depends on listed service; common documents may include photo ID, proof of homelessness, proof of income, Medicaid/insurance card, medications list, and household information
Application Process: Download or view the Resource Pocket Guide and contact listed agencies directly
Eligibility: People experiencing homelessness, housing instability, or urgent basic-needs crisis in Spokane
Cost: Free resource guide
Insurance / Medicaid / Medicare: Not applicable for guide use; listed medical/behavioral health services may have insurance requirements
Service Area: Spokane / Spokane County
Languages / Accessibility: PDF/resource guide format; individual services vary
Important Notes: Good printed-handout style resource for people who need immediate shelter, meals, day centers, and coordinated entry information. Spokane County/City resource guides list general resources, shelter information, free meal sites, drop-in day centers, coordinated entry, mental health/addiction treatment, and key crisis numbers.