What They Provide: Washington driver licenses, state ID cards, enhanced driver licenses, enhanced ID cards, license renewals, ID renewals, replacement licenses or IDs, address changes, name changes, driving records, knowledge testing when available, driver licensing support
Website: North Spokane DOL
Phone: 509-482-3882; DOL Customer Service: 360-902-3900
Address: 9107 N Country Homes Boulevard, Spokane, WA 99218
Hours of Operation: Call or check the DOL office locator before going; office hours and available services may change
Appointment / Referral Required: Appointment strongly recommended; some services may require an appointment, especially testing-related services
Documents Needed: Depends on the service; helpful documents may include photo ID if available, proof of identity, Social Security number if applicable, proof of Washington residence, legal name change documents if applicable, immigration or lawful presence documents if applicable, current license or ID if replacing or renewing, and payment for fees
Application Process: Check the DOL website first to see if the service can be completed online; if an in-person visit is needed, use the DOL office locator or appointment scheduler, gather required documents, and visit the office
Eligibility: Washington residents needing a driver license, learner permit, state ID, enhanced license, enhanced ID, replacement, renewal, or record update
Cost: Fees vary by service; check the DOL fee schedule or call before going
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane County and surrounding areas
Languages / Accessibility: Call DOL Customer Service to ask about interpreter services, accessibility accommodations, and TTY support; TTY users can call 711
Important Notes: DOL driver licensing offices do not handle vehicle tabs, vehicle titles, or boat registration. Those services are handled by vehicle licensing offices. Many renewals and replacements may be available online, so check before making a trip.

What They Provide: Washington driver licenses, state ID cards, enhanced driver licenses, enhanced ID cards, license renewals, ID renewals, replacement licenses or IDs, address changes, name changes, driving records, driver licensing support
Website: Spokane Valley DOL
Phone: 509-921-2358; DOL Customer Service: 360-902-3900
Address: 12801 E Sprague Avenue, Spokane Valley, WA 99216
Hours of Operation: Tuesday, Wednesday, Friday 8:30am-5:00pm; Thursday 9:30am-5:00pm; Saturday 8:30am-2:30pm; closed Sunday and Monday; call or check the DOL office locator before going
Appointment / Referral Required: Appointment strongly recommended; some services may require an appointment
Documents Needed: Depends on the service; helpful documents may include photo ID if available, proof of identity, Social Security number if applicable, proof of Washington residence, legal name change documents if applicable, immigration or lawful presence documents if applicable, current license or ID if replacing or renewing, and payment for fees
Application Process: Check the DOL website first to see if the service can be completed online; if an in-person visit is needed, use the DOL office locator or appointment scheduler, gather required documents, and visit the office
Eligibility: Washington residents needing a driver license, learner permit, state ID, enhanced license, enhanced ID, replacement, renewal, or record update
Cost: Fees vary by service; check the DOL fee schedule or call before going
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane Valley, Spokane County, and surrounding areas
Languages / Accessibility: Call DOL Customer Service to ask about interpreter services, accessibility accommodations, and TTY support; TTY users can call 711
Important Notes: This is a driver licensing office, not a vehicle licensing office. Do not send clients here for tabs, title transfers, or vehicle registration. Check the DOL locator before going because services and hours can change.

What They Provide: online driver license renewal, online ID renewal, license or ID replacement, address updates, appointment scheduling, office locator, fee information, document requirement guidance, customer service for driver license and ID questions
Website: dol.wa.gov
Phone: 360-902-3900; TTY: 711
Address: Online and phone-based statewide service
Hours of Operation: Online services available 24/7; customer service hours may vary, so call or check website for current availability
Appointment / Referral Required: No appointment required for online services; appointment may be needed for in-person office services
Documents Needed: Depends on the service; online renewal or replacement may require identifying information, current license or ID information, payment method, and updated address information if applicable
Application Process: Go to the DOL website and choose the needed service, such as renew driver license, replace license or ID, update address, schedule appointment, or find an office
Eligibility: Washington residents needing driver license, ID card, renewal, replacement, address update, appointment scheduling, or general DOL support
Cost: Fees vary by service; online payment may be required
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington State
Languages / Accessibility: TTY users can call 711; call DOL Customer Service to ask about language access, interpreter services, or accessibility accommodations
Important Notes: Always check online first. Some clients can renew, replace, or update information without going to an office, which can save transportation time and reduce barriers.

What to Know
– A Washington State ID is for identification only. It does not allow someone to drive.
– This is often the best first step for someone who needs ID for housing, benefits, employment, medical care, banking, school, or records access.
– There is no minimum age requirement for a Washington State ID card.

What the Person Will Need
– Proof of identity
– Proof of Washington residency
– Social Security number if the person has one
– Payment, unless they qualify for a no-cost or reduced-fee ID

Helpful Notes
– If the person does not have a Social Security number, they may still be able to apply, but they should review DOL’s identity document requirements first.
– People experiencing homelessness may qualify for one no-cost ID per lifetime or a reduced-fee ID.
– People receiving certain public benefits or WIC may qualify for a reduced-fee ID.
– Standard ID is usually enough for local identification needs.
– Enhanced ID costs more and requires proof of U.S. citizenship and additional residency documents.
– Appointment is strongly recommended for in-person service.

Where to Check Requirements
– Website: dol.wa.gov/id-cards/get-id-card
– Phone: 360-902-3900
– TTY: 711

What to Know
– A Washington driver license allows someone to legally drive after they meet DOL requirements.
– A learner permit allows supervised practice driving. It is not the same as a full driver license.
– Adults and teens have different requirements.
– Testing may be completed through approved testing locations, not always directly at a DOL office.

Steps
– Review DOL’s first license or permit page.
– Decide whether the person needs a learner permit first.
– Complete required knowledge testing, drive testing, or driver training based on age and situation.
– Gather proof of identity and Washington address information.
– Schedule an appointment with DOL if an in-person visit is needed.
– Bring documents and payment to the appointment.

What the Person Will Need
– Proof of identity
– Washington residential address
– Social Security number if the person has one
– Payment for permit, license, testing, or driver training fees
– Parent/guardian involvement if the applicant is under 18

Helpful Notes
– Adults age 18 or older generally need to pass the knowledge test and drive test.
– Teens have additional requirements, including driver training, permit holding periods, supervised practice, and age-based restrictions.
– Driver license costs may include permit fees, license fees, knowledge test fees, drive test fees, and driver training costs.
– Check requirements before referring someone so they know whether they need testing, training, a permit, or an appointment.

Where to Check Requirements
– Website: dol.wa.gov/driver-licenses-and-permits/get-your-first-license-or-permit
– Phone: 360-902-3900
– TTY: 711

What to Know
– Proof of identity is required for a standard Washington ID card, learner permit, or driver license.
– Documents must match the person’s current legal name.
– DOL does not accept copied, scanned, or photographed documents.
– If the person has a Social Security number, they should be prepared to provide it.

What to Bring
– Proof of identity
– Proof of Washington residential address
– Social Security number if the person has one
– Current ID, expired ID, permit, or license if they have one
– Legal name change documents if the person’s name has changed
– Immigration or lawful presence documents if applicable
– Payment or reduced-fee/no-cost ID verification if applicable

Helpful Notes
– If the person’s name has changed, they may need marriage records, divorce records, court orders, or other legal name change documents.
– If the person does not have a Social Security number, they should still review DOL’s document requirements before applying.
– If the applicant is 25 or younger and cannot meet general identity requirements, a parent or guardian may be able to help verify identity through DOL’s process.
– If the person has limited documents, homelessness, reentry barriers, immigration concerns, or name changes, check the document guide before scheduling.

Where to Check Requirements
– Website: dol.wa.gov/driver-licenses-and-permits/documents-proof-identity
– Phone: 360-902-3900
– TTY: 711

What to Know
– People experiencing homelessness may qualify for one no-cost Washington State ID card per lifetime.
– Some people may qualify for a reduced-fee ID instead of a free ID.
– People receiving certain public assistance or participating in WIC may also qualify for reduced-fee ID.
– The no-cost or reduced-fee option usually applies to ID cards, not all driver license costs.

Steps
– Review DOL’s ID help for the unhoused page.
– Confirm whether the person may qualify for a no-cost or reduced-fee ID.
– Help the person gather proof of identity.
– Help the person get any needed verification from a shelter, service provider, DSHS, WIC, or another approved source.
– Schedule an appointment with DOL if needed.

Helpful Notes
– Do not send someone to DOL assuming the ID will be free unless they have the required verification or know what DOL will accept.
– If the person does not have a stable mailing address, help them identify whether they can use a shelter, service provider, trusted mailing address, or other acceptable mailing option.
– If the person is under 25, DOL may have a reduced-fee ID option without requiring the same letter process.
– This is a key option for clients who need ID for housing, benefits, employment, medical care, or records access but cannot afford the standard fee.

Where to Check Requirements
– Website: dol.wa.gov/id-cards/id-help-unhoused
– Phone: 360-902-3900
– TTY: 711

What to Know
– A person should not assume they cannot get a Washington ID or driver license just because they do not have a Social Security number.
– DOL asks for a Social Security number if the person has one.
– If the person does not have one, they still need to meet identity and residency document requirements.
– For a standard driver license, a person without a Social Security number may be able to sign a declaration saying they do not have one.

What the Person Will Need
– Proof of identity
– Washington residential address
– Mailing address if different
– Any other documents DOL requires based on the person’s identity situation

Helpful Notes
– Legal name, birth records, immigration documents, consular documents, or other identity documents may matter depending on the person’s situation.
– If the person has immigration-related concerns or is unsure what documents are safe to provide, refer them to a legal aid or immigration support resource before applying.
– The person should review DOL’s proof of identity guide before scheduling an appointment.

Where to Check Requirements
– Website: dol.wa.gov/driver-licenses-and-permits/documents-proof-identity
– Phone: 360-902-3900
– TTY: 711

What to Know
– A standard Washington State ID or driver license is enough for many everyday needs.
– A standard ID can be used for benefits, housing applications, employment paperwork, medical offices, banking, school, and general identification.
– An Enhanced ID or Enhanced Driver License costs more and requires extra documents.
– Enhanced cards are Washington’s REAL ID-compliant option.

Enhanced ID May Be Helpful For
– Domestic air travel
– Certain federal facilities
– Land or sea border crossing uses
– People who do not have another acceptable REAL ID document, such as a passport

What Enhanced ID Requires
– Proof of identity
– Social Security number
– Proof of U.S. citizenship
– Proof of Washington residency
– Payment for the enhanced card fee

Helpful Notes
– Not every client needs an Enhanced ID.
– If the person mainly needs ID for benefits, housing, employment, or local services, a standard ID may be the simpler and cheaper option.
– Enhanced ID is not valid for international air travel.
– If the person already has a passport or another acceptable REAL ID document, they may not need an Enhanced ID.

Where to Check Requirements
– Website: dol.wa.gov/id-cards/real-id
– Phone: 360-902-3900
– TTY: 711

What They Provide: driver licensing office locator, appointment scheduling, online renewals, online replacements, ID card information, driver license information, customer service support
Website: dol.wa.gov
Phone: DOL Customer Service: 360-902-3900; TTY: 711
Address: Online, by phone, or through local Washington State driver licensing offices
Hours of Operation: Online services available 24/7; office and phone hours vary
Appointment / Referral Required: Appointment strongly recommended for in-person services
Documents Needed: Depends on the service; check DOL’s proof of identity guide before going
Application Process: Use the DOL website to review requirements, find an office, schedule an appointment, or complete eligible services online
Eligibility: Washington residents needing ID card, learner permit, driver license, renewal, replacement, address update, or document guidance
Cost: Fees vary by service; reduced-fee and no-cost ID options may apply in limited situations
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington State
Languages / Accessibility: TTY users can call 711; call Customer Service to ask about interpreter services, ADA accommodations, or accessibility support
Important Notes: Start online whenever possible. Some services can be completed online, and checking document requirements first can prevent wasted trips to DOL.

What They Provide: mobile ID and driver licensing services, onsite DOL services, first-time Washington driver license or ID card services, renewals, replacements, out-of-state transfers, driver records, reinstatement letters, proof of identity document review
Website: dol.wa.gov/driver-licenses-and-permits/dol2go-mobile-unit
Phone: DOL Customer Service: 360-902-3900; TTY: 711
Address: Mobile service; locations vary
Hours of Operation: Event-based; check current DOL2Go schedule
Appointment / Referral Required: Depends on the event
Documents Needed: Same document rules generally apply as regular DOL services; bring proof of identity, Washington address information, Social Security number if the person has one, payment, and reduced-fee or no-cost ID paperwork if applicable
Application Process: Check the DOL2Go schedule, confirm what services are offered at the event, gather documents, and attend the event if eligible
Eligibility: Washington residents needing ID or driver licensing services, especially those facing transportation, access, or location barriers
Cost: Fees vary by service; reduced-fee or no-cost ID options may apply if the person qualifies
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington State; event locations vary
Languages / Accessibility: Call DOL Customer Service to ask about interpreter services, ADA accommodations, and accessibility support at mobile events
Important Notes: DOL2Go is helpful but not always available. Confirm the event, services offered, and document requirements before referring someone.

What to Know
– A replacement ID is for someone who already had a Washington State ID card and needs a new copy because it was lost, stolen, damaged, or no longer available.
– DOL mails the replacement ID to the address they have on file.
– If the person’s address changed, they should update their address before requesting the replacement.
– Replacement ID cards are not forwarded to a new address by the post office.

Steps
– Check whether the person can replace the ID online through DOL.
– Update the mailing address first if the person has moved.
– Request the replacement ID online, by phone, or in person at a driver licensing office.
– Pay the replacement fee unless a reduced-fee or no-cost ID option applies.
– Watch the mail for the replacement card.

Helpful Notes
– DOL says replacement cards are usually mailed within 7 to 10 days.
– If replacing online or by phone, DOL limits replacements to 3 times per year.
– If the person needs the ID urgently, ask DOL whether an in-person appointment is the best option.
– If the person thinks the ID was stolen or used for fraud, they should replace it right away and may need to take additional identity-theft steps.

Where to Check Requirements
– Website: dol.wa.gov/id-cards/replace-id-card
– Phone: 360-902-3900
– TTY: 711

What to Know
– A replacement driver license or learner permit is for someone who already had a Washington license or permit and needs a new copy.
– This may apply if the card was lost, stolen, damaged, or no longer available.
– A replacement does not restart the licensing process.
– If the license is close to expiring, renewal may make more sense than replacement.

Steps
– Check whether the person can replace the license or permit online.
– Update the address first if the person has moved.
– Request the replacement online, by phone, or in person at a driver licensing office.
– Pay the replacement fee.
– Watch the mail for the replacement card.

Helpful Notes
– Replacement driver licenses and permits can usually be requested online, by phone, or in person.
– If the person is out of Washington and their license is lost or stolen, DOL may allow replacement by mail for a standard license.
– Enhanced Driver Licenses have different rules and may not be replaceable by mail while out of state.
– If there is suspected fraud or identity theft, review DOL’s identity crimes/fraud information.

Where to Check Requirements
– Website: dol.wa.gov/driver-licenses-and-permits/renew-or-replace-driver-license/replace-your-license-or-learner-permit
– Phone: 360-902-3900
– TTY: 711

What to Know
– Enhanced ID and Enhanced Driver License replacements have extra rules.
– DOL may mail an exact copy of the lost or stolen enhanced card after approving the replacement.
– If the enhanced card expires soon, renewal may be better than replacement.
– Enhanced cards are connected to REAL ID and border-crossing use, so the person should report and replace lost or stolen cards carefully.

Steps
– Check the correct DOL page for Enhanced ID or Enhanced Driver License replacement.
– Confirm whether replacement or renewal is the better option.
– Update address information if needed before requesting the replacement.
– Request the replacement online or through a driver licensing office if eligible.
– Watch the mail for the replacement card.

Helpful Notes
– DOL says an Enhanced ID replacement should usually arrive within about 10 days after approval.
– Enhanced Driver Licenses may be replaced online or at a driver licensing office if lost or stolen.
– If an Enhanced Driver License is lost while the person is out of state, mail replacement rules are different than standard licenses.
– Check DOL before sending someone who is out of state or close to expiration.

Where to Check Requirements
– Enhanced ID Website: dol.wa.gov/id-cards/enhanced-id-card-eid/replace-enhanced-id-card-eid
– Enhanced Driver License Website: dol.wa.gov/driver-licenses-and-permits/enhanced-driver-license-edl/replace-enhanced-driver-license-edl
– Phone: 360-902-3900
– TTY: 711

What to Know
– A replacement ID card usually has a fee.
– People experiencing homelessness may qualify for one no-cost Washington State ID card per lifetime.
– Some people may qualify for a reduced-fee ID.
– Reduced-fee and no-cost options usually apply to ID cards, not all driver license costs.

Steps
– Check whether the person already used their one lifetime no-cost ID option.
– Ask whether the person receives public assistance, WIC, or services through a shelter or homeless-service provider.
– Help the person gather any required verification paperwork before going to DOL.
– Call DOL or review the ID help page before assuming the replacement will be free or reduced-cost.

Helpful Notes
– Do not send someone to DOL expecting a free replacement unless they have the correct verification or DOL confirms they qualify.
– If the person lost their ID because of homelessness, theft, domestic violence, discharge from jail, hospital release, or a crisis situation, check for local ID funding resources too.
– Some community agencies may help with the cost even when DOL’s no-cost option does not apply.

Where to Check Requirements
– Website: dol.wa.gov/id-cards/id-help-unhoused
– Phone: 360-902-3900
– TTY: 711

What They Provide: replacement ID cards, replacement driver licenses, replacement learner permits, replacement Enhanced IDs, replacement Enhanced Driver Licenses, address updates, online replacement services, phone replacement services, in-person replacement services
Website: dol.wa.gov
Phone: DOL Customer Service: 360-902-3900; TTY: 711
Address: Online, by phone, or through Washington State driver licensing offices
Hours of Operation: Online services available 24/7; phone and office hours vary
Appointment / Referral Required: Appointment recommended for in-person services; online or phone replacement may be available depending on the card type and situation
Documents Needed: Depends on the replacement type; the person may need identifying information, current address information, payment, and additional documentation if applying in person or replacing an enhanced card
Application Process: Use DOL’s website to choose the correct replacement card type, update address if needed, request the replacement online/by phone/in person, and pay the fee or provide reduced-fee/no-cost verification if applicable
Eligibility: Washington residents replacing a lost, stolen, damaged, or unavailable Washington ID card, driver license, learner permit, Enhanced ID, or Enhanced Driver License
Cost: DOL currently lists replacement ID cards, driver licenses, Enhanced IDs, and Enhanced Driver Licenses as $20 each
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington State
Languages / Accessibility: TTY users can call 711; call DOL Customer Service to ask about interpreter services, ADA accommodations, or accessibility support
Important Notes: Always update the address before ordering a replacement if the person moved. Replacement cards are mailed to the address DOL has on file and are not forwarded by USPS.

What to Know
– A Washington State ID card can usually be renewed online, by phone, by mail if the renewal notice gives that option, or in person at a driver licensing office.
– Renewing online or by phone may be faster than going in person.
– If the person’s address changed, they should update their address before renewing.
– The renewed ID will be mailed to the address DOL has on file.

Steps
– Check the renewal notice if the person has one.
– Go to DOL’s ID renewal page.
– Confirm whether the person can renew online, by phone, by mail, or needs to go in person.
– Update address information first if needed.
– Pay the renewal fee.
– Watch the mail for the renewed ID card.

Helpful Notes
– People under age 70 who last renewed in person may be eligible to renew and pay by phone.
– Online card payments may include a card processing fee.
– If the person cannot afford the ID fee, check whether a reduced-fee or no-cost ID option applies before renewing.
– If the ID has been lost, stolen, or damaged, use the replacement process instead of renewal unless it is close to expiration.

Where to Check Requirements
– Website: dol.wa.gov/id-cards/renew-id-card
– Phone: 360-902-3900
– TTY: 711

What to Know
– A Washington driver license can often be renewed online.
– The person may also be able to renew by phone, by mail if the renewal notice gives that option, or in person at a driver licensing office.
– A driver license usually expires on the person’s birthday.
– If the person’s license has been expired more than 60 days, DOL adds a late fee.

Steps
– Check the renewal notice if the person has one.
– Go to DOL’s driver license renewal page.
– Confirm whether the person can renew online or needs another renewal method.
– Update address information first if needed.
– Pay the renewal fee and any late fee if applicable.
– Watch the mail for the renewed license.

Helpful Notes
– DOL lists standard driver license renewal at $61 for 6 years or $81 for 8 years.
– If the license has been expired more than 60 days, DOL lists an additional $10 late fee.
– If the person has a motorcycle or CDL endorsement, fees will be higher.
– If the person is close to expiration but the card is missing, renewal may make more sense than replacement.
– If the person is out of state when the license expires, DOL has separate renewal or one-year extension options.

Where to Check Requirements
– Website: dol.wa.gov/driver-licenses-and-permits/renew-or-replace-driver-license/renew-driver-license
– Fees: dol.wa.gov/driver-licenses-and-permits/driver-licensing-fees
– Phone: 360-902-3900
– TTY: 711

What to Know
– Enhanced ID and Enhanced Driver License cards can usually be renewed online up to one year before expiration.
– They can also be renewed by mail if the renewal notice gives that option, or in person at a driver licensing office.
– Enhanced cards cost more than standard cards.
– Enhanced cards are Washington’s REAL ID-compliant option.

Steps
– Check whether the person has an Enhanced ID or Enhanced Driver License.
– Go to the correct DOL enhanced renewal page.
– Confirm whether the person can renew online, by mail, or needs an in-person appointment.
– Update address information first if needed.
– Pay the enhanced renewal fee.
– Watch the mail for the renewed enhanced card.

Helpful Notes
– DOL lists Enhanced Driver License renewal at $103 for 6 years or $137 for 8 years.
– If an Enhanced Driver License has been expired more than 60 days, DOL lists an additional $10 late fee.
– If the person mainly needs identification for local needs, a standard ID may be cheaper than an Enhanced ID.
– If the person needs REAL ID-compliant identification for domestic flights or certain federal facilities, Enhanced ID or Enhanced Driver License may matter.
– Standard Washington driver licenses and ID cards are no longer accepted for domestic flights as REAL ID documents.

Where to Check Requirements
– Enhanced ID Website: dol.wa.gov/id-cards/enhanced-id-card-eid/renew-enhanced-id-card-eid
– Enhanced Driver License Website: dol.wa.gov/driver-licenses-and-permits/enhanced-driver-license-edl/renew-enhanced-driver-license-edl
– REAL ID Info: dol.wa.gov/id-cards/real-id
– Phone: 360-902-3900
– TTY: 711

What to Know
– Washington has options for people whose driver license will expire while they are out of state.
– Some people may be able to renew while out of state.
– Some people may be able to apply for a one-year extension.
– DOL does not mail driver license extensions to Washington State addresses.

Steps
– Review DOL’s out-of-state renewal or extension page.
– Check whether the person should renew or apply for a one-year extension.
– Complete the required DOL form if applying for an extension.
– Provide an out-of-state mailing address if required.
– Keep the extension with the expired license if DOL approves it.

Helpful Notes
– DOL says the extension starts on the license expiration date.
– The person must carry the extension with the expired license.
– This is mainly useful when someone cannot return to Washington before the license expires.
– Enhanced Driver Licenses may have different rules, so check DOL before assuming the person can handle it by mail.

Where to Check Requirements
– Website: dol.wa.gov/driver-licenses-and-permits/renew-or-replace-driver-license/renew-driver-license/renew-or-extend-your-driver-license-while-out-state
– Phone: 360-902-3900
– TTY: 711

What to Know
– Reduced-fee or no-cost options may apply to Washington State ID cards in limited situations.
– People experiencing homelessness may qualify for one no-cost ID card per lifetime.
– People receiving certain public assistance or participating in WIC may qualify for a reduced-fee ID.
– These options generally apply to ID cards, not all driver license or testing costs.

Steps
– Check whether the person is renewing an ID card or a driver license.
– Review DOL’s ID help for the unhoused page.
– Confirm whether the person qualifies for no-cost or reduced-fee ID support.
– Gather any needed verification from a shelter, service provider, DSHS, WIC, or other approved source.
– Confirm requirements before sending the person to DOL.

Helpful Notes
– Do not assume a renewal will be free unless DOL confirms the person qualifies or the person has the required verification.
– If the person needs a driver license renewal, local assistance programs may be needed because DOL’s reduced-fee ID options may not cover license costs.
– If the person only needs identification, renewing or converting to an ID card may be cheaper than maintaining a driver license.

Where to Check Requirements
– Website: dol.wa.gov/id-cards/id-help-unhoused
– Phone: 360-902-3900
– TTY: 711

What They Provide: ID card renewal, driver license renewal, Enhanced ID renewal, Enhanced Driver License renewal, online renewal, phone renewal, mail renewal when eligible, in-person renewal, address updates
Website: https://dol.wa.gov/driver-licenses-and-permits/renew-or-replace-driver-license
Phone: DOL Customer Service: 360-902-3900; TTY: 711
Address: Online, by phone, by mail when eligible, or through Washington State driver licensing offices
Hours of Operation: Online services available 24/7; phone and office hours vary
Appointment / Referral Required: Appointment recommended for in-person services; online, phone, or mail renewal may be available depending on eligibility
Documents Needed: Depends on the renewal type; the person may need identifying information, current card information, updated address information, payment, and additional documents if renewing or changing enhanced card information
Application Process: Use DOL’s website to choose the correct renewal type, update address if needed, confirm renewal eligibility, renew online/by phone/by mail/in person, and pay the required fee
Eligibility: Washington residents renewing a Washington State ID card, driver license, Enhanced ID, or Enhanced Driver License
Cost: Fees vary by card type and renewal length; late fees may apply if a driver license or Enhanced Driver License has been expired more than 60 days
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington State
Languages / Accessibility: TTY users can call 711; call DOL Customer Service to ask about interpreter services, ADA accommodations, or accessibility support
Important Notes: Check online first. Many renewals can be completed without going to a DOL office, but address updates, enhanced card issues, expired cards, or document problems may require extra steps.

What to Know
– A standard Washington State ID or driver license is enough for many everyday needs.
– Standard cards can still be used for state identification, benefits, housing applications, employment paperwork, medical offices, banking, school, and general identification.
– A standard Washington driver license still allows legal driving if the license is valid.
– A standard Washington ID or driver license is not REAL ID-compliant and is no longer accepted for domestic flights as of May 7, 2025.
– Washington’s Enhanced ID and Enhanced Driver License are REAL ID-compliant.
– Washington Enhanced cards have a U.S. flag marking instead of a star marking.

Helpful Notes
– Not every client needs an Enhanced ID.
– If the person mainly needs ID for local services, benefits, housing, or employment, a standard ID may be simpler and cheaper.
– If the person needs to fly domestically, enter certain federal facilities, or does not have another acceptable REAL ID document, Enhanced ID may matter.
– REAL ID is a federal identification standard, not a separate card by itself.

Where to Check Requirements
– Website: dol.wa.gov/id-cards/real-id
– Phone: 360-902-3900
– TTY: 711

What to Know
– REAL ID requirements apply to domestic air travel and certain federal facilities.
– A person may already have another acceptable REAL ID document and may not need an Enhanced ID.
– Acceptable documents may include a U.S. passport, U.S. passport card, Permanent Resident Card, U.S. military ID, foreign passport, Employment Authorization Card, federally recognized tribal-issued photo ID, Enhanced Driver License, or Enhanced ID.
– A standard Washington State ID or driver license is not accepted for domestic flights under REAL ID rules.

Helpful Notes
– If the person has a valid passport or another accepted federal document, they may not need to pay extra for an Enhanced ID.
– If the person does not fly or need access to certain federal facilities, standard ID may be enough.
– If the person is unsure, check the DOL REAL ID page before applying.
– Federally recognized tribal-issued photo ID is listed by DOL as an acceptable REAL ID document for air travel.

Where to Check Requirements
– Website: dol.wa.gov/id-cards/real-id
– Phone: 360-902-3900
– TTY: 711

What to Know
– Enhanced ID and Enhanced Driver License are only available to U.S. citizens.
– The person must be a Washington State resident.
– The person must provide a Social Security number.
– The person must provide proof of identity, proof of U.S. citizenship, and proof of Washington residency.
– A green card or work visa cannot be used to qualify for a Washington Enhanced Driver License.

What the Person Will Need
– Proof of identity
– Social Security number
– Proof of U.S. citizenship
– Proof of Washington State residency
– Legal name change documents if their current name does not match their identity or citizenship documents
– Payment for the Enhanced ID or Enhanced Driver License fee

Helpful Notes
– Enhanced ID confirms identity and U.S. citizenship.
– Enhanced Driver License confirms identity and U.S. citizenship and also functions as a driver license.
– If the person is not a U.S. citizen, they should look at standard ID or standard driver license options instead.
– Use DOL’s enhanced document checklist before scheduling an appointment.

Where to Check Requirements
– Enhanced ID Website: dol.wa.gov/id-cards/enhanced-id-card-eid/get-enhanced-id-card-eid
– Enhanced Driver License Website: dol.wa.gov/driver-licenses-and-permits/enhanced-driver-license-edl/get-enhanced-driver-license-edl
– Phone: 360-902-3900
– TTY: 711

What to Know
– Enhanced cards cost more than standard Washington ID cards or driver licenses.
– DOL currently lists first Enhanced ID as $103 for 6 years or $137 for 8 years.
– DOL currently lists Enhanced ID renewal as $103 for 6 years or $137 for 8 years.
– DOL currently lists replacement Enhanced ID and replacement Enhanced Driver License cards as $20.
– DOL currently lists Enhanced Driver License renewal as $103 for 6 years or $137 for 8 years, with an added late fee if more than 60 days late.

Helpful Notes
– If the person only needs local identification, a standard ID may be cheaper.
– If the person has a passport or other acceptable REAL ID document, they may not need to pay extra for an Enhanced card.
– Fees can change, so check the DOL fee page before quoting costs to a client.

Where to Check Requirements
– Fees: dol.wa.gov/driver-licenses-and-permits/driver-licensing-fees
– REAL ID Info: dol.wa.gov/id-cards/real-id
– Phone: 360-902-3900
– TTY: 711

What to Know
– Enhanced ID and Enhanced Driver License are accepted for domestic air travel under REAL ID rules.
– Enhanced ID and Enhanced Driver License may be used for re-entry into the United States at land and sea borders from Canada, Mexico, Bermuda, and the Caribbean.
– Enhanced ID and Enhanced Driver License are not valid for international air travel.
– A passport is still needed for international flights.

Helpful Notes
– Enhanced ID can be useful for someone who travels domestically but does not have a passport.
– Enhanced ID can also be useful for some land or sea border crossings.
– If the person is flying internationally, they need a passport, not an Enhanced ID.
– If the person only needs ID for local services, Enhanced ID may not be worth the extra cost.

Where to Check Requirements
– Website: dol.wa.gov/id-cards/real-id
– Enhanced Driver License Guide: dol.wa.gov/driver-licenses-and-permits/enhanced-driver-license-edl/guide-enhanced-driver-licenses-edl
– Phone: 360-902-3900
– TTY: 711

What They Provide: REAL ID information, Enhanced ID information, Enhanced Driver License information, eligibility guidance, document checklist, travel-use information, fee information
Website: dol.wa.gov/id-cards/real-id
Phone: DOL Customer Service: 360-902-3900; TTY: 711
Address: Online guidance; Enhanced IDs and Enhanced Driver Licenses are issued through Washington State driver licensing offices
Hours of Operation: Online information available 24/7; office and phone hours vary
Appointment / Referral Required: Appointment strongly recommended for Enhanced ID or Enhanced Driver License services
Documents Needed: Proof of identity, Social Security number, proof of U.S. citizenship, proof of Washington State residency, legal name change documents if applicable, and payment
Application Process: Review DOL’s REAL ID information, decide whether the person actually needs an Enhanced card, use the enhanced document checklist, gather required documents, schedule an appointment, and apply through a driver licensing office
Eligibility: U.S. citizens who are Washington residents and can provide required identity, citizenship, Social Security, and residency documents
Cost: Enhanced cards cost more than standard cards; check current DOL fees before referral
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington State
Languages / Accessibility: TTY users can call 711; call DOL Customer Service to ask about interpreter services, ADA accommodations, or accessibility support
Important Notes: Standard Washington ID cards and driver licenses are still available and valid for many everyday uses, but they are not REAL ID-compliant for domestic flights. Enhanced ID and Enhanced Driver License are Washington’s REAL ID-compliant options.

What to Know
– Most first-time Washington driver license applicants need to pass a knowledge test and a drive test.
– The knowledge test checks understanding of traffic laws, signs, safety rules, and Washington driving requirements.
– The drive test checks whether the person can safely operate a vehicle in real driving situations.
– Testing is usually done through approved driver training schools or testing locations, not directly at every DOL office.

Steps
– Review the Washington Driver Guide before testing.
– Use DOL’s testing location search to find an approved testing provider.
– Ask the testing provider about fees, scheduling, accepted ID, language options, and retesting rules.
– Take and pass the knowledge test.
– Schedule and pass the drive test.
– After passing required testing, complete the license process through DOL.

Helpful Notes
– Testing fees vary by location, so the person should call the testing provider before scheduling.
– A passing knowledge test score is usually valid for 2 years.
– A passing drive test score is usually valid for 1 year.
– If the person fails a test, the testing location may require a waiting period before retesting.
– Some testing providers allow walk-in knowledge testing, but drive tests usually require an appointment.

Where to Check Requirements
– DOL Testing Info: dol.wa.gov/driver-licenses-and-permits/driver-training-and-testing
– Testing Locations: dol.wa.gov/driver-licenses-and-permits/driver-training-and-testing/driver-training-schools-and-testing-locations
– Phone: 360-902-3900
– TTY: 711

What to Know
– The knowledge test is a written multiple-choice test.
– The test has 40 questions.
– The person must answer at least 32 questions correctly to pass.
– A passing score is valid for 2 years.
– The test is based on the Washington Driver Guide.

What the Person May Need
– Washington ID, permit, pre-application number, or Washington driver license number
– Photo identification
– Payment for the testing fee
– Appointment or walk-in availability depending on the testing provider

Helpful Notes
– Knowledge test fees are set by the testing provider, not one statewide flat fee.
– Some providers offer the test in multiple languages.
– If the person is enrolled in driver education, they may need to complete certain course requirements before testing.
– Results are usually reported electronically to DOL by the approved testing provider.
– If the person does not pass, they may need to wait before retesting.

Where to Check Requirements
– DOL Test Requirements: dol.wa.gov/driver-licenses-and-permits/driver-training-and-testing/do-i-need-take-test
– Washington Driver Guide: dol.wa.gov/driver-licenses-and-permits/driver-guides
– Testing Locations: dol.wa.gov/driver-licenses-and-permits/driver-training-and-testing/driver-training-schools-and-testing-locations
– Phone: 360-902-3900
– TTY: 711

What to Know
– The drive test is a behind-the-wheel skills test.
– The examiner checks whether the person can safely operate the vehicle and follow traffic laws.
– The person must score at least 80 out of 100 to pass.
– A passing drive test score is valid for 1 year.
– The drive test usually takes about 20 minutes, though appointment time may be longer.

What the Person May Need
– Proof they passed the knowledge test
– Photo identification
– Valid permit or required DOL/testing information
– Payment for the drive test fee
– A safe, legal vehicle if the testing provider allows the person to use their own vehicle
– Proof of insurance if using a personal vehicle
– Interlock-equipped vehicle if an ignition interlock is required

Helpful Notes
– Drive test fees vary by testing provider.
– Some testing providers require the person to use the school’s vehicle.
– If the person is late, they may lose the appointment and fee.
– If the person fails, the examiner should explain the results and the provider may require a waiting period before retesting.
– The person should ask the testing provider exactly what vehicle, insurance, ID, and arrival requirements apply before the appointment.

Where to Check Requirements
– DOL Test Requirements: dol.wa.gov/driver-licenses-and-permits/driver-training-and-testing/do-i-need-take-test
– Testing Locations: dol.wa.gov/driver-licenses-and-permits/driver-training-and-testing/driver-training-schools-and-testing-locations
– Phone: 360-902-3900
– TTY: 711

What to Know
– Washington uses approved driver training schools and testing locations for knowledge and drive testing.
– Not every location offers both the knowledge test and drive test.
– Fees, schedules, languages, vehicle rules, and retesting policies vary by provider.
– DOL has an official search tool for approved testing locations.

Steps
– Go to DOL’s driver training and testing location search.
– Search by city, ZIP code, or service needed.
– Check whether the location offers knowledge testing, drive testing, or both.
– Call or visit the provider’s website to confirm current fees and scheduling.
– Ask what the person must bring before paying for the test.

Helpful Notes
– Do not assume all testing locations have the same price.
– Do not assume a location offers walk-ins unless it clearly says so.
– Some testing locations require online registration.
– Some testing locations do not refund missed or late appointments.
– It is best to confirm all requirements directly with the provider before sending a client.

Where to Check Requirements
– Testing Locations: dol.wa.gov/driver-licenses-and-permits/driver-training-and-testing/driver-training-schools-and-testing-locations
– DOL Testing Info: dol.wa.gov/driver-licenses-and-permits/driver-training-and-testing
– Phone: 360-902-3900
– TTY: 711

What to Know
– Spokane County has multiple DOL-approved private testing providers.
– Testing providers may offer knowledge testing, drive testing, driver education, or a mix of services.
– Prices and availability change, so call or check the provider’s website before referring someone.
– This list is a starting point, not a guarantee of current appointment availability.

Testing Providers to Check
– 911 Driving School Spokane: 911drivingschool.com/washington/driving-school-spokane-washington
– Interface Driving Academy: interfacedrivingacademy.com/dol-driving-tests.phtml
– Driving 101 Spokane: drvn101.com/testing-driver-license
– All Seasons Driving School: allseasonsdriversed.com/knowledge-and-skills-exams
– B&B Driving School: bbdrivingschool.net/doltesting.html

Helpful Notes
– Some providers offer knowledge testing without appointments, but this can change.
– Drive tests are usually appointment-based.
– Some providers require use of their vehicle for the drive test.
– Some providers offer tests in limited languages or only certain formats.
– Always confirm fee, location, documents, and cancellation policy before scheduling.

Where to Check Requirements
– DOL Testing Locations: dol.wa.gov/driver-licenses-and-permits/driver-training-and-testing/driver-training-schools-and-testing-locations
– DOL Customer Service: 360-902-3900
– TTY: 711

What They Provide: driver testing information, knowledge test guidance, drive test guidance, driver guide, approved testing location search, driver training information
Website: dol.wa.gov/driver-licenses-and-permits/driver-training-and-testing
Phone: DOL Customer Service: 360-902-3900; TTY: 711
Address: Online guidance; testing is completed through approved testing providers
Hours of Operation: Online information available 24/7; testing provider hours vary
Appointment / Referral Required: Depends on the testing provider; drive tests usually require an appointment
Documents Needed: Depends on the test and provider; photo ID, Washington ID/license number or pre-application information, proof of knowledge test completion, payment, and vehicle/insurance documents may be needed
Application Process: Review DOL testing guidance, find an approved testing location, schedule the needed test, complete testing, then continue the licensing process through DOL
Eligibility: Washington residents who need knowledge testing, drive testing, driver training, or testing information for a permit or driver license
Cost: Testing fees vary by provider; DOL licensing fees are separate
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington State
Languages / Accessibility: Some knowledge tests are available in multiple languages; call the testing provider and DOL Customer Service to ask about interpreter services, accommodations, or accessibility support
Important Notes: Testing and licensing are connected but not the same step. Passing the tests does not automatically issue the license. The person still needs to complete the licensing process through DOL after testing.

What to Know
– People experiencing homelessness may qualify for one no-cost Washington State ID card per lifetime.
– This option is for Washington State ID cards, not full driver license costs.
– The person still needs to meet DOL identity requirements.
– The person should check this option before paying for a first ID or renewal ID.

Steps
– Review DOL’s ID help for the unhoused page.
– Confirm whether the person has already used their one lifetime no-cost ID.
– Help the person gather proof of identity.
– Help the person get any required verification from a shelter, homeless-service provider, or other approved source if needed.
– Schedule an appointment with DOL or check whether a DOL2Go event is available.

Helpful Notes
– Do not send someone to DOL assuming it will be free unless they know what verification DOL will accept.
– The no-cost option may be most helpful for people needing ID for housing, benefits, employment, medical care, school, banking, or records access.
– If the person already used the one lifetime no-cost ID, check reduced-fee ID options instead.

Where to Check Requirements
– Website: dol.wa.gov/id-cards/id-help-unhoused
– Phone: 360-902-3900
– TTY: 711

What They Provide: reduced-fee Identicard form for eligible DSHS public assistance clients, public benefits assistance, Basic Food, cash assistance, medical assistance navigation, benefit verification
Website: https://www.dshs.wa.gov/location/dshs-cso-060
Phone: 877-501-2233; TTY: 800-833-6384
Address: Spokane Maple Community Services Office, 1313 N Maple Street, Suite 104, Spokane, WA 99201
Hours of Operation: Monday-Friday, 8:00am-5:00pm; office and phone services may have limited same-day service hours, so call or check the office page before going
Appointment / Referral Required: Call first or visit during office service hours; ask specifically about the reduced-fee Identicard form
Documents Needed: Photo ID if available, DSHS client information, proof of benefits if available, and any DOL identity documents the person already has
Application Process: Contact DSHS and ask for the reduced-fee Identicard request form; bring the completed DSHS form, proof of identity, and the $5 fee to DOL
Eligibility: DSHS public assistance recipients who meet reduced-fee ID requirements
Cost: DSHS form is free; DOL reduced ID card fee is currently listed as $5
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane County / Washington State
Languages / Accessibility: Call to ask about interpreter services, accessibility support, and accommodations; TTY available
Important Notes: This is one of the most practical routes for low-income clients who already receive DSHS benefits and need a Washington State ID card. The client still needs to meet DOL identity requirements.

What They Provide: reduced-fee Identicard form for eligible DSHS public assistance clients, Basic Food, cash assistance, medical assistance navigation, benefit support, eligibility assistance, public benefits information
Website: dshs.wa.gov/location/dshs-cso-058
Phone: 877-501-2233
Address: 8517 E Trent Avenue, Suite 101, Spokane Valley, WA 99212
Hours of Operation: Monday-Friday, 8:00am-5:00pm
Appointment / Referral Required: Call first or visit during service hours; ask specifically about the reduced-fee Identicard form
Documents Needed: Photo ID if available, DSHS client information, proof of benefits if available, and any DOL identity documents the person already has
Application Process: Contact DSHS or visit the Spokane Trent CSO and ask for the reduced-fee Identicard request form; bring the completed DSHS form, proof of identity, and the reduced ID fee to DOL
Eligibility: DSHS public assistance recipients who meet reduced-fee ID requirements
Cost: DSHS form is free; DOL reduced ID card fee may still apply
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane Valley, Spokane County, and Washington State public benefits clients
Languages / Accessibility: TTY: 800-833-6384; call to ask about interpreter services, accessibility support, and accommodations
Important Notes: This CSO is a practical option for Spokane Valley clients who need the reduced-fee Identicard form before going to the Spokane Valley DOL office. Check DOL identity requirements before sending someone, because the DSHS form helps with the fee but does not replace proof of identity.

What They Provide: WIC participation verification for reduced-fee ID eligibility, nutrition support for pregnant people, postpartum people, infants, and young children, referral support
Website: doh.wa.gov/you-and-your-family/wic
Phone: WIC Help: 800-322-2588
Address: WIC services are provided through local clinics; use the WIC locator or call for nearest provider
Hours of Operation: Varies by WIC clinic
Appointment / Referral Required: Call the local WIC clinic first
Documents Needed: WIC participation information, proof of identity if available, and any DOL identity documents the person already has
Application Process: Contact the person’s WIC provider and ask what verification they can provide for reduced-fee Washington State ID card eligibility; bring required verification to DOL with identity documents and the $5 fee
Eligibility: People participating in WIC who need a reduced-fee Washington State ID card
Cost: WIC verification is free; DOL reduced ID card fee is currently listed as $5
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington State, including Spokane County
Languages / Accessibility: Call WIC to ask about interpreter services, accessibility support, and clinic accommodations
Important Notes: This is only relevant for people currently participating in WIC. If the person is not connected to WIC, use DSHS, homelessness-service verification, or other ID assistance pathways instead.

What to Know
– Even reduced-fee ID may still require $5.
– Some clients may need help from a case manager, shelter, church, community agency, family member, or local assistance fund.
– DOL’s reduced-fee pathway lowers the cost, but it does not always remove every cost.
– If the person is unhoused and has not used their one lifetime no-cost ID, check the no-cost ID option first.

Steps
– Confirm whether the person qualifies for a no-cost ID before looking for outside funding.
– If they do not qualify for no-cost ID, check whether they qualify for a $5 reduced-fee ID.
– Ask the person’s case manager, shelter, or service provider if they can help with the $5 fee.
– Check local churches, outreach programs, reentry programs, or emergency assistance providers if no case manager is available.
– Make sure the person has the correct DOL paperwork before arranging transportation or payment help.

Helpful Notes
– Do not spend program funds until the person knows what DOL will require.
– A person can have the fee covered and still be turned away if they do not have enough proof of identity.
– For clients with multiple barriers, document gathering may be the bigger issue than the $5 fee.

Where to Check Requirements
– DOL ID Help: dol.wa.gov/id-cards/id-help-unhoused
– DOL Proof of Identity: dol.wa.gov/driver-licenses-and-permits/documents-proof-identity
– Phone: 360-902-3900
– TTY: 711

What They Provide: mobile ID and driver licensing services, onsite DOL services, first-time Washington ID card services, renewals, replacements, out-of-state transfers, driver records, reinstatement letters, proof of identity document review
Website: dol.wa.gov/driver-licenses-and-permits/dol2go-mobile-unit
Phone: DOL Customer Service: 360-902-3900; TTY: 711
Address: Mobile service; locations vary
Hours of Operation: Event-based; check current DOL2Go schedule
Appointment / Referral Required: Depends on the event
Documents Needed: Same document rules generally apply as regular DOL services; bring proof of identity, Washington address information, Social Security number if the person has one, payment, and reduced-fee or no-cost ID paperwork if applicable
Application Process: Check the DOL2Go schedule, confirm what services are offered at the event, gather documents, and attend the event if eligible
Eligibility: Washington residents needing ID or driver licensing services, especially those facing transportation, access, homelessness, rural access, or service barriers
Cost: Fees vary by service; reduced-fee or no-cost ID options may apply if the person qualifies
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington State; event locations vary
Languages / Accessibility: Call DOL Customer Service to ask about interpreter services, ADA accommodations, and accessibility support at mobile events
Important Notes: DOL2Go can be helpful for people who cannot easily get to a driver licensing office. Availability is not guaranteed, so confirm the event, services offered, and required documents before referring someone.