Disability Services

Disability Services PDF

DSHS Developmental Disabilities Administration

What They Provide: DDA eligibility determination, developmental disability services, waiver program information, child and youth services, adult services, case resource management, service planning, community inclusion information, employment support information
Website: dshs.wa.gov/dda
Phone: Spokane Office: 509-329-2900; Alternate Phone: 800-462-0624; TTY: 509-568-3038
Address: 1611 W Indiana Ave, Spokane, WA 99205
Hours of Operation: Monday–Friday, 8:00 AM–5:00 PM
Appointment / Referral Required: Application required for DDA eligibility; call ahead recommended
Documents Needed: Photo ID if available, Social Security number if available, medical records, psychological evaluations, school records, IEP or 504 plan if applicable, diagnosis documentation, adaptive functioning information, and any documents requested during eligibility review
Application Process: Contact the Spokane DDA office or review DSHS DDA eligibility information to apply for DDA services; submit required documents and respond to eligibility review requests
Eligibility: Washington residents with qualifying intellectual or developmental disabilities who meet DDA eligibility requirements
Cost: Free to apply; service costs and availability depend on eligibility, assessed need, waiver status, Medicaid eligibility, and program funding
Insurance / Medicaid / Medicare: Medicaid may be connected to some DDA waiver services; call to confirm program requirements
Service Area: Spokane County / DDA Region 1 service area
Languages / Accessibility: TTY available; call to request interpreter services, accessibility support, or alternate formats
Important Notes: DDA is the main state entry point for developmental disability services. Eligibility approval does not automatically mean every service is immediately available; some services depend on assessment, funding, waiver access, or program openings.

Spokane County Developmental Disabilities Division

What They Provide: developmental disability resource coordination, employment service information, community inclusion information, transition service information, community education, provider coordination, support for meaningful community participation
Website: spokanecounty.gov/1301/Developmental-Disabilities
Phone: 509-221-8416
Address: Spokane County Community Services, Housing, and Community Development, 1116 W Broadway Ave, Spokane, WA 99260
Hours of Operation: Call to confirm current program hours
Appointment / Referral Required: Call first; referrals, DDA eligibility, or program requirements may apply depending on service
Documents Needed: Call to confirm; DDA eligibility information, DDCS case manager information, school records, employment goals, community inclusion goals, or service planning documents may be requested
Application Process: Contact Spokane County Developmental Disabilities Division to ask about employment services, community inclusion, transition services, provider options, or county developmental disability resources
Eligibility: People with developmental disabilities and families seeking employment, transition, community inclusion, or service connection; specific services may require DDA eligibility or referral
Cost: Free for information and coordination; provider services depend on eligibility and funding
Insurance / Medicaid / Medicare: Medicaid waiver status or DDA funding may affect access to some services
Service Area: Spokane County
Languages / Accessibility: Call to ask about interpreter services and accessibility support
Important Notes: Spokane County’s Developmental Disabilities Division helps coordinate local developmental disability services and supports community inclusion, employment, and transition pathways.

The Arc of Spokane

What They Provide: intellectual and developmental disability support, advocacy, resource navigation, supported employment, Parent to Parent connection, community inclusion support, representative payee services, workshops, events, family support
Website: https://www.arc-spokane.org/mission-vision-values
Phone: 509-328-6326
Address: 320 E 2nd Ave, Spokane, WA 99201
Hours of Operation: Monday–Friday, 8:30 AM–5:00 PM
Appointment / Referral Required: Call first; some services may require DDA, DVR, or other referral pathways
Documents Needed: Call to confirm; documents may depend on the service requested and may include DDA/DVR referral information, ID, benefit information, employment goals, or family support needs
Application Process: Contact The Arc of Spokane to ask about available developmental disability programs, advocacy, supported employment, Parent to Parent, representative payee services, or resource navigation
Eligibility: People with intellectual and developmental disabilities and their families; eligibility varies by program
Cost: Many supports are free; some services may require funded referral or program eligibility
Insurance / Medicaid / Medicare: Medicaid/DDA funding may apply for some authorized services; call to confirm
Service Area: Spokane area / Inland Northwest
Languages / Accessibility: Call to ask about interpreter services and accessibility support
Important Notes: Strong local resource for people with intellectual and developmental disabilities and their families. The Arc can help with advocacy, support, community connection, and navigating disability-related services.

Spokane County Parent to Parent

What They Provide: parent peer support, emotional support, disability-related information and referrals, Helping Parent mentor connection, workshops, support groups, community get-togethers, family engagement
Website: arc-spokane.org/p2p
Phone: 509-328-6327
Address: Through The Arc of Spokane, 320 E 2nd Ave, Spokane, WA 99201
Hours of Operation: Call to confirm current program hours and group schedules
Appointment / Referral Required: Call or email to connect with program support
Documents Needed: Call to confirm; basic family and child information may be requested
Application Process: Contact Spokane County Parent to Parent through The Arc of Spokane and ask about peer support, Helping Parent connection, workshops, support groups, or disability-related referrals
Eligibility: Parents and caregivers supporting a child or family member with a developmental disability, intellectual disability, disability, or special health care need
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane County
Languages / Accessibility: Call to ask about interpreter services and accessibility support
Important Notes: Best for parents and caregivers who want support from other parents with lived experience. This program can help families feel less alone while connecting them to practical disability-related resources.

Spokane County Parent Coalition

What They Provide: parent advocacy, family leadership support, systems advocacy, developmental disability policy information, community education, parent and family engagement
Website: arc-spokane.org/resources/familysupports
Phone: The Arc of Spokane: 509-328-6326
Address: Through The Arc of Spokane, 320 E 2nd Ave, Spokane, WA 99201
Hours of Operation: Call to confirm current meeting and program availability
Appointment / Referral Required: Call or contact The Arc of Spokane to ask about current participation options
Documents Needed: Call to confirm; no standard documents clearly listed for general participation
Application Process: Contact The Arc of Spokane and ask about Spokane County Parent Coalition or family advocacy opportunities
Eligibility: Parents and family members of people with intellectual or developmental disabilities who want to engage in advocacy and systems-level support
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane County
Languages / Accessibility: Call to ask about interpreter services and accessibility support
Important Notes: This is a family advocacy and community engagement resource, not a direct service application point. It may be helpful for families who want to understand systems, advocate for services, and connect with other families.

Informing Families

What They Provide: developmental disability information, DDA service explanations, waiver information, transition resources, planning tools, family guides, county resource information, plain-language disability system education
Website: informingfamilies.org/counties/spokane
Phone: Online resource
Address: Online statewide resource
Hours of Operation: Online information available anytime
Appointment / Referral Required: No appointment required to use online information
Documents Needed: None to use the website; specific programs linked from the site may have their own requirements
Application Process: Visit the Spokane County page or search by topic to learn about DDA, eligibility, services, waivers, transition, and disability-related planning
Eligibility: Families, self-advocates, caregivers, educators, and community members looking for Washington developmental disability information
Cost: Free
Insurance / Medicaid / Medicare: Not applicable for website use; some linked services may involve Medicaid or DDA funding
Service Area: Washington State, with Spokane County resource information available
Languages / Accessibility: Website-based resource; call linked programs directly for language or accessibility support
Important Notes: This is an information resource, not a direct service provider. It is useful for understanding developmental disability systems in plain language before applying for or requesting services.

Project ID

What They Provide: recreational opportunities, social opportunities, work-related opportunities, life skills activities, community connection, inclusive programming for adults with intellectual and developmental disabilities
Website: projectidspokane.org
Phone: 509-475-7185
Address: Spokane-area program; call or check website for current program location and schedule
Hours of Operation: Program hours vary; check current calendar or call for details
Appointment / Referral Required: Program registration or participation process may be required
Documents Needed: Call to confirm; participant information and support needs may be requested
Application Process: Contact Project ID or check the website to ask about current programs, activities, participation steps, and schedules
Eligibility: Adults with intellectual and developmental disabilities and their families/support systems
Cost: Call to confirm current program costs or free options
Insurance / Medicaid / Medicare: Not applicable unless connected to a specific service or funding source
Service Area: Spokane County
Languages / Accessibility: Call to ask about accessibility support and accommodations
Important Notes: Good option for adults with intellectual and developmental disabilities who want community connection, recreation, social opportunities, and meaningful activities.


Disability Action Center Northwest

What They Provide: independent living support, peer counseling, skills training, advocacy, support and mentoring, disability resource navigation, help building independence at home and in the community
Website: dacnw.org/spokane-wa
Phone: 509-731-4100
Address: Spokane-area services; call to confirm current office access
Hours of Operation: Call to confirm current Spokane-area hours
Appointment / Referral Required: Call first to connect with services
Documents Needed: Call to confirm; basic contact information, disability-related needs, and service goals may be requested
Application Process: Call or use the website contact form to ask about independent living services, peer support, advocacy, skills training, and disability resource navigation
Eligibility: People with disabilities seeking independent living support; services focus on Spokane, Pend Oreille, Lincoln, Ferry, and Stevens counties
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane County and surrounding Eastern Washington counties
Languages / Accessibility: Call to ask about interpreter services, accessibility support, and accommodations
Important Notes: This is a strong starting point for people with physical disabilities who need help with independence, advocacy, disability navigation, and community-based support.

Spokane Transit Authority Paratransit

What They Provide: ADA paratransit service, door-to-door shared ride service, wheelchair-accessible transportation, transportation for people whose disability prevents regular bus use, visitor paratransit information, personal care attendant ride option
Website: spokanetransit.com/paratransit
Phone: Reservations: 509-328-1552; STA Customer Service: 509-328-RIDE; TTY: 711
Address: STA Plaza, 701 W Riverside Ave, Spokane, WA 99201
Hours of Operation: Paratransit operates in a defined service area during the same days and hours as fixed-route bus service; reservations generally available daily, 8:00 AM–5:00 PM
Appointment / Referral Required: Application and eligibility determination required before scheduling rides
Documents Needed: Completed paratransit application, applicant signature or legal guardian/POA signature if applicable, disability-related information, mobility information, and any additional verification requested during eligibility review
Application Process: Complete the paratransit application, submit required pages, complete the eligibility process, and schedule rides after approval
Eligibility: People whose disability prevents them from getting to a bus stop, boarding a bus, riding a regular fixed-route bus, or completing a trip on regular bus service
Cost: Paratransit fare is generally $2.00 each way; monthly pass options may be available
Insurance / Medicaid / Medicare: Not applicable for STA Paratransit fare; Medicaid medical transportation is handled separately through Special Mobility Services
Service Area: Defined ADA paratransit service area within Spokane Transit’s fixed-route service area
Languages / Accessibility: TTY 711 available; call to request interpreter services, accommodations, alternate formats, or visitor eligibility information
Important Notes: Paratransit is based on disability-related transportation barriers, not diagnosis alone. Eligibility is not automatic and must be approved.

DSHS Home & Community Services

What They Provide: Medicaid-funded in-home care information, personal care services, home and community services, long-term care assessment, help staying safely at home, caregiver service pathways, nursing facility alternatives
Website: dshs.wa.gov/altsa/home-and-community-services/home-care-adults
Phone: Spokane Home & Community Services: 509-568-3700; Toll-Free: 800-459-0421; TTY: 509-568-3697
Address: Spokane Home & Community Services, 1330 N Washington St, Suite 3000, Spokane, WA 99201
Hours of Operation: Monday–Friday, 8:00 AM–5:00 PM
Appointment / Referral Required: Call first; application and assessment required for Medicaid-funded long-term care services
Documents Needed: Photo ID, Medicaid/Apple Health information if available, income and asset information, medical information, care needs information, household information, and any documents requested during assessment or application
Application Process: Review the DSHS In-Home Care for Adults information page and contact Spokane Home & Community Services to ask about in-home care eligibility, Medicaid-funded personal care, or assessment for home and community-based services
Eligibility: Adults with disabilities and older adults who need help remaining safely at home; Medicaid-funded services require financial and functional eligibility
Cost: Free to ask for information; service costs or participation may depend on Medicaid eligibility, income, assets, and program rules
Insurance / Medicaid / Medicare: Medicaid/Apple Health may be required for many long-term in-home care services; Medicare alone usually does not pay for ongoing non-medical personal care
Service Area: Washington State; Spokane office serves the local region
Languages / Accessibility: TTY available; call to request interpreter services, accommodations, or alternate formats
Important Notes: This is the state pathway for Medicaid-funded in-home care and personal care services for adults with physical disabilities or long-term care needs.

Aging & Long Term Care of Eastern Washington / Community Living Connections

What They Provide: disability resource navigation, long-term care options counseling, in-home support information, caregiver support connection, transportation resource connection, housing resource connection, benefits resource connection
Website: altcew.org/programs-services/information-and-assistance
Phone: Spokane County Helpline: 509-960-7281; Office: 509-458-2509
Address: 1313 N Atlantic St, Suite 3000, Spokane, WA 99201
Hours of Operation: Monday–Friday business hours; call to confirm current phone and office hours
Appointment / Referral Required: No appointment required to call the helpline; referrals or assessments may be required for specific programs
Documents Needed: None required to call for information; specific programs may request ID, income information, medical information, caregiver information, disability information, or documents related to the service requested
Application Process: Call the Community Living Connections helpline at 509-960-7281 or email action@altcew.org to ask about disability services, in-home support, caregiver support, transportation, housing, benefits, or long-term care options
Eligibility: Older adults, adults living with disabilities, caregivers, family members, and people helping someone access disability or long-term care services
Cost: Free for information and assistance; costs vary by referred program or service
Insurance / Medicaid / Medicare: Not required to call; some long-term care or in-home service programs may involve Medicaid, Medicare, private pay, or other funding sources
Service Area: Spokane County; Aging & Long Term Care of Eastern Washington also serves Ferry, Pend Oreille, Stevens, and Whitman counties
Languages / Accessibility: Call to ask about interpreter services, accessibility support, or alternate formats
Important Notes: Good first call when someone has a physical disability and needs help figuring out in-home care, transportation, housing, caregiver support, or long-term care options.

Washington Assistive Technology Act Program

What They Provide: assistive technology information, device demonstrations, equipment loans, assistive technology reuse information, device financing information, accessibility tool support, technology for daily living, school, work, and community access
Website: watap.org
Phone: 800-214-8731; 206-685-4181
Address: University of Washington-based statewide program; services available statewide
Hours of Operation: Call or check website for current program hours
Appointment / Referral Required: Appointment or request may be required for demonstrations, device loans, or consultations
Documents Needed: Call to confirm; information about disability-related needs, equipment goals, and contact information may be requested
Application Process: Contact WATAP to ask about assistive technology demonstrations, short-term device loans, equipment reuse, funding resources, and accessibility tools
Eligibility: Washington residents with disabilities, family members, caregivers, employers, educators, and service providers seeking assistive technology support
Cost: Information and some services may be free; device purchase, repair, or financing costs vary
Insurance / Medicaid / Medicare: Not required to contact; some devices may involve insurance, Medicaid, Medicare, DVR, school, employer, or private funding
Service Area: Washington State
Languages / Accessibility: Call to ask about interpreter services, accessibility support, or alternate formats
Important Notes: Helpful when someone needs equipment or technology to improve mobility, communication, daily living, school access, work access, or independence.

Family Resource Network Assistive Tech/Home Mods

What They Provide: assistive technology, home modifications, vehicle modifications, accessibility modifications, adaptive equipment, ramps, accessible bathroom modifications, chair lifts, fencing, specialized equipment
Website: familyresourcenetwork.org/frn-support-services/assistive-tech-home-mods
Phone: 800-372-6510
Address: Washington statewide program; call for current access information
Hours of Operation: Call to confirm current program hours
Appointment / Referral Required: Application or program screening may be required
Documents Needed: Call to confirm; disability information, support needs, home or vehicle modification needs, income or funding information, and any program-specific documents may be requested
Application Process: Contact Family Resource Network to ask about assistive technology, home modifications, vehicle modifications, and current eligibility requirements
Eligibility: People with disabilities and families needing assistive technology or modifications; eligibility depends on program rules and funding availability
Cost: Call to confirm; assistance may depend on eligibility and available funding
Insurance / Medicaid / Medicare: Funding may involve Medicaid, private insurance, grants, or other sources depending on need and program rules
Service Area: Washington State
Languages / Accessibility: Call to ask about interpreter services and accessibility support
Important Notes: Useful for physical accessibility needs such as ramps, bathroom modifications, chair lifts, adaptive equipment, vehicle modifications, and other tools that support mobility and safety.

Northwest Access Fund

What They Provide: assistive technology loans, home modification loans, vehicle modification loans, business equipment loans, financial coaching, benefits planning, matched savings programs, disability-related financial resource support
Website: nwaccessfund.org
Phone: 206-328-5116; Toll-Free: 877-428-5116
Address: Washington statewide nonprofit; services available by phone and online
Hours of Operation: Call or check website for current program hours
Appointment / Referral Required: Application required for loans and financial programs
Documents Needed: Identification, income information, disability-related need, cost estimate or vendor quote, credit or financial information depending on program, and any documents requested during application
Application Process: Apply online or contact Northwest Access Fund to ask about assistive technology loans, home modification loans, vehicle modification loans, or financial coaching
Eligibility: People with disabilities, older adults, and families in Washington needing disability-related equipment, modifications, or financial support
Cost: Loan repayment may be required; financial coaching may be free
Insurance / Medicaid / Medicare: Not applicable for most loan products; some equipment or modifications may also involve insurance, Medicaid, Medicare, DVR, or other funding sources
Service Area: Washington State
Languages / Accessibility: Call to ask about interpreter services and accessibility support
Important Notes: This is not a grant program in most cases. It may help when someone needs financing for mobility equipment, accessibility modifications, or assistive technology.

Lilac Services for the Blind

What They Provide: independent living services for people with vision loss, orientation and mobility support, assistive devices, adaptive skills training, support for daily living, resource navigation, vision rehabilitation support
Website: lilacblind.org/services
Phone: 509-328-9116
Address: 1212 N Howard St, Spokane, WA 99201
Hours of Operation: Call to confirm current program hours
Appointment / Referral Required: Call first to connect with services
Documents Needed: Call to confirm; vision-related information and service goals may be requested
Application Process: Contact Lilac Services for the Blind to ask about independent living services, adaptive equipment, mobility support, and vision-loss resources
Eligibility: People experiencing blindness or vision loss who need support maintaining or regaining independence
Cost: Call to confirm; some services may be free or funded through program sources
Insurance / Medicaid / Medicare: Call to confirm; some vision-related supports may involve DVR, DSB, insurance, or other funding sources
Service Area: Spokane area / Inland Northwest
Languages / Accessibility: Call to ask about interpreter services and accessibility support
Important Notes: Best for people whose physical disability needs are related to blindness or vision loss and who need adaptive skills, mobility support, or independent living resources.


DSHS Division of Vocational Rehabilitation

What They Provide: vocational rehabilitation, employment services for people with disabilities, career counseling, job readiness support, job placement support, supported employment connection, workplace accommodation support, disability-related employment planning
Website: dshs.wa.gov/dvr
Phone: Spokane Office: 509-363-4700; Toll-Free: 800-548-0941; TTY: 888-468-9736
Address: 1313 N Atlantic St, Suite 1000, Spokane, WA 99201
Hours of Operation: Monday–Friday, 8:00 AM–5:00 PM
Appointment / Referral Required: Application required for DVR services
Documents Needed: Photo ID, disability verification if available, work history, education records, benefit information if applicable, treatment-provider information if relevant, and any documents related to employment barriers or support needs
Application Process: Contact the Spokane DVR office, email DVRSpokaneReferral@dshs.wa.gov, or apply through DVR to begin the eligibility process
Eligibility: People with disabilities, including behavioral health disabilities, who need vocational rehabilitation services to prepare for, get, keep, or advance in employment
Cost: Free for DVR eligibility and required assessment services; some services may depend on eligibility and plan approval
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane area / Washington State DVR service area
Languages / Accessibility: TTY available; call to ask about interpreter services, accommodations, and alternate formats
Important Notes: DVR is a key starting point for people whose mental health condition, psychiatric disability, or co-occurring disability creates barriers to employment.

Frontier Behavioral Health

What They Provide: mental health intake, outpatient behavioral health services, psychiatric services, therapy, medication management, case management, intensive services, peer support connection, community-based behavioral health support
Website: fbhwa.org
Phone: Access to Care: 509-838-4651 ext. 012082
Address: Access to Care, 131 S Division St, Spokane, WA 99202
Hours of Operation: Access to Care walk-ins Monday–Friday, 7:30 AM–4:30 PM
Appointment / Referral Required: Walk-ins available for Access to Care; referral or intake may be required for ongoing services
Documents Needed: Photo ID if available, insurance card if available, Medicaid/Apple Health information if applicable, medication list, mental health history if available, and documents related to current needs
Application Process: Walk in to Access to Care during listed hours, call Access to Care, or complete intake assessment options listed by Frontier Behavioral Health
Eligibility: Spokane-area residents needing behavioral health assessment or services; eligibility and program access may depend on need, insurance, Medicaid status, and program availability
Cost: Costs vary by program, insurance, Medicaid, and financial eligibility
Insurance / Medicaid / Medicare: Accepts Medicaid/Apple Health for many services; call to confirm current insurance and payment options
Service Area: Spokane County
Languages / Accessibility: Call to ask about interpreter services, accessibility support, and accommodations
Important Notes: This is one of Spokane’s main behavioral health access points. For immediate mental health crisis support, call or text 988.

Frontier Behavioral Health Evergreen Club

What They Provide: psychosocial rehabilitation, clubhouse model support, employment support, education support, community resource assistance, social connection, structured daily activities, support for adults living with persistent mental illness
Website: fbhwa.org/programs/adult-services/evergreen-club
Phone: 509-458-7454
Address: 2102 E Sprague Ave, Spokane, WA 99202
Hours of Operation: Monday–Friday, 8:00 AM–5:00 PM
Appointment / Referral Required: Call and ask about Evergreen Club membership or tour process
Documents Needed: Call to confirm; basic contact information, mental health history, referral information if applicable, and program eligibility information may be requested
Application Process: Call 509-458-7454 and ask about Evergreen Club, membership eligibility, tour options, and enrollment steps
Eligibility: Spokane County residents age 18 and older living with persistent mental illness
Cost: Free
Insurance / Medicaid / Medicare: Call to confirm whether insurance or Medicaid information is needed for enrollment
Service Area: Spokane County
Languages / Accessibility: Interpreter services listed; call to ask about accessibility support
Important Notes: Evergreen Club is not a crisis service or outpatient therapy clinic. It is a clubhouse-style rehabilitation program focused on community, routine, employment, education, and reducing isolation.

NAMI Spokane

What They Provide: mental health support groups, peer support, family support groups, mental health education, advocacy, community education, support for people impacted by mental health conditions
Website: namispokane.org
Phone: NAMI Helpline: 800-950-6264
Address: Spokane-area affiliate; check website for current group locations and schedules
Hours of Operation: Support group schedules vary; NAMI Helpline Monday–Friday, 7:00 AM–5:00 PM Pacific Time
Appointment / Referral Required: Registration may be required for some support groups or classes
Documents Needed: No documents required for most support groups; registration information may be requested
Application Process: Visit the NAMI Spokane website to view current support groups, education programs, and registration options
Eligibility: People living with mental health conditions, family members, friends, caregivers, and community members affected by mental health concerns
Cost: Free for many support groups and education programs
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane area
Languages / Accessibility: Call or check website to ask about accessibility support and current group options
Important Notes: NAMI is not a treatment provider or crisis line. It is best for peer support, family education, community connection, and mental health advocacy.

Foundational Community Supports

What They Provide: supportive housing services, supported employment services, help finding and keeping housing, help finding and keeping employment, skill-building for housing stability, skill-building for work stability, Medicaid-supported service coordination
Website: hca.wa.gov/billers-providers-partners/program-information-providers/foundational-community-supports
Phone: Community-Minded Enterprises FCS: 509-496-2238; Goodwill FCS: 509-838-4246
Address: Community-Minded Enterprises, 2001 N Division St, Suite 130, Spokane, WA 99207; Goodwill, 130 E 3rd Ave, Spokane, WA 99202
Hours of Operation: Hours vary by provider; Community-Minded Enterprises listing shows Monday–Friday, 9:00 AM–4:00 PM
Appointment / Referral Required: Eligibility screening and provider intake required
Documents Needed: Apple Health / Medicaid information, ID if available, housing or employment history, behavioral health or medical information if relevant, income information if requested, and documents related to housing or employment barriers
Application Process: Contact an FCS provider such as Community-Minded Enterprises or Goodwill, or ask a healthcare, behavioral health, housing, or case management provider about FCS referral options
Eligibility: Apple Health / Medicaid-eligible individuals who meet program criteria and have significant barriers to stable housing or employment, including complex behavioral health needs, co-occurring substance use needs, disability, long-term care needs, or chronic homelessness risk factors
Cost: Free for eligible Medicaid participants
Insurance / Medicaid / Medicare: Washington Apple Health / Medicaid required
Service Area: Washington State; local providers serve Spokane County
Languages / Accessibility: Call the provider to ask about interpreter services, accessibility support, and accommodations
Important Notes: FCS is not emergency housing or a direct rent assistance program. It provides supportive housing and supported employment services to help eligible people find, get, and keep housing or work.

Spokane County Supportive Living Program

What They Provide: housing support, behavioral health support, supportive living services, help finding housing, help completing housing applications, lease-up support, support maintaining housing, community stability support
Website: spokanecounty.gov/4250/Supportive-Living-Program-SLP
Phone: Spokane County Community Services: 509-477-5722
Address: Spokane County Community Services, Housing, and Community Development, 1116 W Broadway Ave, Spokane, WA 99260
Hours of Operation: Call to confirm current program hours
Appointment / Referral Required: Referral or program screening may be required
Documents Needed: ID if available, housing status information, behavioral health information if relevant, income information if available, benefit information if applicable, and any documents requested during screening
Application Process: Contact Spokane County Community Services or ask a behavioral health, housing, or case management provider about Supportive Living Program referral options
Eligibility: Adults experiencing homelessness or housing instability with serious or chronic mental illness; eligibility depends on program requirements and availability
Cost: Free or program-funded support depending on eligibility
Insurance / Medicaid / Medicare: Behavioral health or Medicaid connection may be relevant; call to confirm program requirements
Service Area: Spokane County
Languages / Accessibility: Call to ask about interpreter services, accessibility support, and accommodations
Important Notes: This is a supportive housing and behavioral health stability program, not general rent assistance. It is most relevant for people with serious or chronic mental illness who need help becoming and remaining stably housed.

Disability Action Center Northwest

What They Provide: independent living support, disability advocacy, peer support, independent living skills training, information and referral, transition support, disability rights support, help building independence at home and in the community
Website: dacnw.org/spokane-wa
Phone: 509-731-4100
Address: 222 W Mission Ave, Suite 230, Spokane, WA 99201
Hours of Operation: Call to confirm current Spokane-area hours
Appointment / Referral Required: Call first to connect with services
Documents Needed: Call to confirm; basic contact information, disability-related needs, and independent living goals may be requested
Application Process: Call or use the website contact form to ask about independent living services, peer support, advocacy, skills training, and disability resource navigation
Eligibility: People with disabilities seeking independent living support, including people with behavioral health disabilities or co-occurring disabilities
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane County and surrounding Eastern Washington counties
Languages / Accessibility: Call to ask about interpreter services, accessibility support, and accommodations
Important Notes: This is not a behavioral health treatment provider. It is a cross-disability independent living center that may help with advocacy, independence, peer support, and disability navigation.


DSHS Division of Vocational Rehabilitation

What They Provide: vocational rehabilitation, disability-related employment support, career counseling, job readiness help, job placement support, supported employment connection, workplace accommodation support, assistive technology support, benefits planning connection
Website: dshs.wa.gov/dvr
Phone: Spokane Office: 509-363-4700; Toll-Free: 800-548-0941; TTY: 888-468-9736
Address: 1313 N Atlantic St, Suite 1000, Spokane, WA 99201
Hours of Operation: Monday–Friday, 8:00 AM–5:00 PM
Appointment / Referral Required: Application required for DVR services
Documents Needed: Photo ID, disability verification if available, work history, education records, benefit information if applicable, treatment-provider information if relevant, and any documents related to employment barriers or support needs
Application Process: Contact the Spokane DVR office, email DVRSpokaneReferral@dshs.wa.gov, or apply through DVR to begin the eligibility process
Eligibility: People with disabilities who need vocational rehabilitation services to prepare for, get, keep, advance in, or regain employment
Cost: Free for DVR eligibility and required assessment services; some services may depend on eligibility and plan approval
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane area / Washington State DVR service area
Languages / Accessibility: TTY available; call to ask about interpreter services, accommodations, and alternate formats
Important Notes: DVR is the main state vocational rehabilitation program for people with disabilities. Services are based on individual needs and may vary depending on eligibility, employment goals, and the approved service plan.

WorkSource Spokane

What They Provide: job search support, career coaching, resume help, interview preparation, WorkSourceWA account support, job search workshops, training referrals, employment resource connection, disability employment resource connection
Website: worksourcespokane.com
Phone: 509-532-3120
Address: 130 S Arthur St, Spokane, WA 99202
Hours of Operation: Monday–Friday, 9:00 AM–5:00 PM
Appointment / Referral Required: Appointments available; walk-in resource access may be available
Documents Needed: Photo ID if available, resume or work history if available, WorkSourceWA login if already created, DVR referral information if applicable, and documents related to employment or training goals
Application Process: Call, email WSSpokane@esd.wa.gov, visit the website, or go in person to ask about job search support, training referrals, or disability-related employment resource connection
Eligibility: Job seekers, workers changing careers, unemployment claimants, people with disabilities, and people looking for employment or training support
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane County
Languages / Accessibility: Washington Relay 711 available; call to ask about interpreter services and accessibility support
Important Notes: WorkSource is not the same as DVR, but it can support job search needs and may help connect people to employment resources, training options, and partner programs.

The Arc of Spokane

What They Provide: supported employment, individual employment support, group supported employment, job matching, job coaching, employment support for people with intellectual and developmental disabilities, technical assistance
Website: arc-spokane.org/supported-employment
Phone: 509-328-6326
Address: 320 E 2nd Ave, Spokane, WA 99201
Hours of Operation: Monday–Friday, 8:30 AM–5:00 PM
Appointment / Referral Required: DDA or DVR referral may be required for employment services
Documents Needed: Call to confirm; DDA or DVR referral information, ID, employment goals, work history, and disability-related documentation may be requested
Application Process: Contact The Arc of Spokane and ask about supported employment services; people with DDA or DVR eligibility may ask about choosing The Arc as an employment provider
Eligibility: People with intellectual and developmental disabilities who qualify for employment services through DDA, DVR, or related referral pathways
Cost: Free or funded through approved service referral; call to confirm
Insurance / Medicaid / Medicare: Medicaid/DDA funding may apply depending on service authorization
Service Area: Spokane area
Languages / Accessibility: Call to ask about interpreter services and accessibility support
Important Notes: Best for people with intellectual and developmental disabilities who need individualized job matching, job coaching, and support maintaining employment.

Northwest Center

What They Provide: supported employment, job development, job placement, assessments, on-the-job training, retention support, intensive training, long-term employment support for adults with disabilities
Website: nwcenter.org/employment-services
Phone: 509-928-1588
Address: 101 W Cataldo Ave, Suite 300, Spokane, WA 99201
Hours of Operation: Monday–Friday, 8:00 AM–5:00 PM
Appointment / Referral Required: Referral may be required through DDA, DVR, Department of Services for the Blind, Foundational Community Supports, or another approved funding source
Documents Needed: Call to confirm; referral information, ID, work history, employment goals, and disability-related documentation may be requested
Application Process: Contact Northwest Center or ask DDA/DVR about referral options for supported employment services
Eligibility: Adults with disabilities needing employment support; eligibility depends on referral pathway and funding source
Cost: Free when services are funded through an approved referral or program
Insurance / Medicaid / Medicare: Medicaid/DDA funding may apply depending on service authorization
Service Area: Spokane area
Languages / Accessibility: Call to ask about interpreter services and accessibility support
Important Notes: Provides support through the full employment process, including assessment, job development, job placement, on-the-job training, and long-term support.

Goodwill Industries of the Inland Northwest

What They Provide: supported employment, job search assistance, job placement support, paid work experience, work skills training, employment support for people connected to DVR, DDA, IDVR, or Medicaid supported employment
Website: discovergoodwill.org/employment-programs-at-goodwill-2
Phone: 509-838-4246
Address: 130 E 3rd Ave, Spokane, WA 99202
Hours of Operation: Monday–Friday, 8:00 AM–5:00 PM
Appointment / Referral Required: Referral or program eligibility may be required depending on employment program
Documents Needed: Photo ID if available, work history, DVR/DDA/IDVR/Medicaid referral information if applicable, benefit information if applicable, and documents related to employment goals
Application Process: Contact Goodwill and ask about employment programs for people who qualify through DVR, DDA, IDVR, or Medicaid Supported Employment
Eligibility: People who qualify for DVR, DDA, IDVR, or Medicaid Supported Employment; eligibility varies by program
Cost: Free when services are funded through an approved referral or program
Insurance / Medicaid / Medicare: Medicaid Supported Employment may apply for some services
Service Area: Spokane area / Inland Northwest
Languages / Accessibility: Call to ask about interpreter services and accessibility support
Important Notes: Good option for supported employment, job placement, paid work experience, and job skills support connected to disability service systems.

Client Assistance Program

What They Provide: information about vocational rehabilitation rights, help understanding DVR services, help resolving concerns with DVR, Department of Services for the Blind information, Independent Living Program information, Tribal Vocational Rehabilitation information, disability rights support
Website: washingtoncap.org
Phone: 800-544-2121
Address: Statewide phone and online resource
Hours of Operation: Monday–Friday, 8:00 AM–5:00 PM
Appointment / Referral Required: Call or contact program for help
Documents Needed: DVR paperwork if applicable, service plan documents if applicable, denial letters or notices if applicable, caseworker information if available, and details about the concern or question
Application Process: Call 800-544-2121 or use the website contact options to ask for help understanding vocational rehabilitation rights or resolving a DVR-related concern
Eligibility: People with disabilities who are applying for or receiving vocational rehabilitation, independent living, Department of Services for the Blind, Tribal Vocational Rehabilitation, or related disability employment services
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington State
Languages / Accessibility: Call to ask about interpreter services, accessibility support, or alternate formats
Important Notes: This is not a job placement agency. It helps people understand their rights and resolve problems with vocational rehabilitation or related disability service systems.


Social Security Administration

What They Provide: SSI applications, SSDI applications, disability benefit information, disability appeal information, benefit status checks, benefit verification letters, Medicare enrollment support connected to disability benefits
Website: ssa.gov/disability
Phone: 800-772-1213; TTY: 800-325-0778
Address: Spokane Office, 714 N Iron Bridge Way, Suite 100, Spokane, WA 99202
Hours of Operation: Monday–Friday, 9:00 AM–4:00 PM; call or check website to confirm current office hours
Appointment / Referral Required: Appointments recommended for in-person service
Documents Needed: Social Security number, photo ID if available, medical provider information, medical records if available, medication list, work history, education history, income information, bank information, and any disability-related documents
Application Process: Apply online, call Social Security, or schedule an appointment with the Spokane office to apply for SSI, SSDI, or appeal a disability decision
Eligibility: People with disabilities applying for federal disability benefits; SSI and SSDI have different eligibility rules based on disability, income/resources, work history, age, and federal Social Security rules
Cost: Free to apply
Insurance / Medicaid / Medicare: SSI may connect to Medicaid/Apple Health eligibility; SSDI may connect to Medicare after federal waiting periods and eligibility rules
Service Area: United States; Spokane office serves local residents
Languages / Accessibility: TTY available; interpreter services and accessibility accommodations available by request
Important Notes: SSI is needs-based and SSDI is based on work history. Apply through the official Social Security website or office and avoid anyone who charges upfront fees or promises guaranteed approval.

DSHS Aged, Blind, or Disabled Cash Program

What They Provide: ABD cash assistance, referral to Housing and Essential Needs when eligible, help applying for SSI and SSDI, case management, disability-related public benefits support
Website: dshs.wa.gov/esa/community-services-offices/aged-blind-or-disabled-cash-program
Phone: 877-501-2233
Address: Spokane CSO, 1313 N Atlantic St, Suite 2000, Spokane, WA 99201
Hours of Operation: Call or check website for current CSO hours; phone interviews generally available Monday–Friday during DSHS business hours
Appointment / Referral Required: Application and financial interview required
Documents Needed: Photo ID if available, Social Security number if available, income information, resource information, medical records or provider information, disability-related documentation, housing cost information, and any documents requested by DSHS
Application Process: Apply online through Washington Connection, call 877-501-2233, visit a Community Services Office, or submit an application by mail or fax
Eligibility: Low-income Washington residents who are age 65 or older, blind, or likely to meet disability criteria and who meet ABD income and resource rules
Cost: Free to apply
Insurance / Medicaid / Medicare: Apple Health / Medicaid may be connected depending on eligibility; ABD is separate from Medicare
Service Area: Washington State
Languages / Accessibility: Interpreter services, TTY, accessibility support, and alternate formats may be available by request
Important Notes: ABD may help people while they are applying for federal SSI or SSDI. ABD can also connect eligible people to HEN referral, but HEN services depend on separate eligibility and local program availability.

DSHS Disability Determination Services

What They Provide: disability determination for Social Security disability claims, medical eligibility review for SSI and SSDI, disability claim processing, continuing disability reviews
Website: dshs.wa.gov/esa/disability-determination-services
Phone: Social Security: 800-772-1213; Spokane DDS office contact is listed through DSHS
Address: Spokane Disability Determination Services office listed by DSHS; call to confirm current office access
Hours of Operation: Call to confirm current office hours
Appointment / Referral Required: Disability claims must be started through Social Security; DDS reviews disability evidence after the claim is assigned
Documents Needed: Medical records, provider names and contact information, medication list, work history, education history, treatment history, testing records, hospital records, and any forms requested by DDS
Application Process: Apply for SSI or SSDI through Social Security first; Disability Determination Services reviews medical evidence and may contact the applicant or medical providers during the decision process
Eligibility: People applying for SSI or SSDI whose claims require medical disability review
Cost: Free
Insurance / Medicaid / Medicare: Not applicable for DDS review
Service Area: Washington State
Languages / Accessibility: Contact Social Security or DDS to request interpreter services, accessibility support, or alternate formats
Important Notes: DDS does not start the disability application. Social Security takes the application, and DDS reviews the medical disability portion of the claim.

The Arc of Spokane — Social Security Resources

What They Provide: SSI and SSDI information, disability benefits resource guidance, Social Security resource links, Disability Assistance Project information, benefit-related education for people with disabilities and families
Website: arc-spokane.org/resources/ssi
Phone: 509-328-6326
Address: 320 E 2nd Ave, Spokane, WA 99201
Hours of Operation: Monday–Friday, 8:30 AM–5:00 PM
Appointment / Referral Required: Call first for resource navigation or program questions
Documents Needed: Call to confirm; benefit letters, Social Security notices, denial letters, appeal paperwork, DSHS notices, or disability-related documents may be helpful depending on the question
Application Process: Visit the Social Security resource page or contact The Arc of Spokane to ask about disability benefit resources and local assistance options
Eligibility: People with intellectual and developmental disabilities, families, caregivers, and community members looking for disability benefit information
Cost: Free for general resource information
Insurance / Medicaid / Medicare: Not applicable for resource navigation
Service Area: Spokane area / Inland Northwest
Languages / Accessibility: Call to ask about interpreter services and accessibility support
Important Notes: The Arc’s Social Security resource page lists local disability benefit assistance information, including the Disability Assistance Project.

Disability Assistance Project

What They Provide: disability benefit assistance, application status checks, online appeals, DSHS state disability benefit applications, legal consultation with an attorney, overpayment help, continuing disability review help
Website: https://www.arc-spokane.org/resources/ssi
Phone: Contact information listed through The Arc of Spokane resource page
Address: Spokane-area disability benefits assistance resource
Hours of Operation: Call or check listed contact information for current availability
Appointment / Referral Required: Contact required; availability may vary
Documents Needed: Social Security notices, denial letters, appeal paperwork, application information, DSHS notices, overpayment notices, continuing disability review paperwork, medical records if available, and any documents related to the benefit issue
Application Process: Use the contact information listed through The Arc of Spokane Social Security Resources page to ask about available disability benefit assistance
Eligibility: People seeking disability benefits or dealing with disability benefit issues; service availability may depend on issue type and current capacity
Cost: Some listed services may be free; call to confirm current costs or fee structure
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane area / Washington disability benefit claimants
Languages / Accessibility: Call to ask about accessibility or language support
Important Notes: Useful for people who need help with appeals, application status, DSHS disability benefits, overpayments, or continuing disability reviews. Confirm current availability before relying on this as a referral.

Northwest Justice Project / CLEAR

What They Provide: free civil legal help, public benefits legal help, SSI/SSDI issue help when available, DSHS benefit appeal help, overpayment issue help, hearing preparation, legal advice and referrals
Website: nwjustice.org/get-legal-help
Phone: CLEAR: 888-201-1014; CLEAR Senior: 888-387-7111; TTY: 888-201-9737
Address: Spokane Office, 1702 W Broadway Ave, Spokane, WA 99201
Hours of Operation: CLEAR intake hours vary; check website or call for current hours
Appointment / Referral Required: Intake required
Documents Needed: Social Security notices, SSI/SSDI denial letters, appeal paperwork, DSHS notices, overpayment notices, hearing notices, medical records if relevant, identification, income information, and deadline information
Application Process: Apply online through Northwest Justice Project or call CLEAR to request legal help; seniors age 60 and older can call CLEAR Senior
Eligibility: Low-income Washington residents with civil legal problems; CLEAR Senior serves Washington residents age 60 and older
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington State; Spokane office serves the local region
Languages / Accessibility: TTY available; call to request interpreter services or accessibility support
Important Notes: Best for benefit denials, reductions, terminations, overpayments, hearings, and appeal deadlines. Contact as soon as a notice is received because appeal deadlines can be short.

Washington LawHelp

What They Provide: SSI information, SSDI information, public benefits legal guides, DSHS benefit appeal information, overpayment information, hearing request information, self-help legal resources
Website: https://www.washingtonlawhelp.org/en/topics/disability-rights
Phone: Online legal information resource
Address: Online resource
Hours of Operation: Online information available anytime
Appointment / Referral Required: No appointment required to use the website
Documents Needed: None to use online information; appeals or hearings may require Social Security notices, DSHS notices, denial letters, overpayment notices, medical records, income records, and hearing documents
Application Process: Search the website for SSI, SSDI, disability benefits, DSHS benefits, appeals, or overpayments; use legal guides and contact legal aid if advice is needed
Eligibility: Washington residents looking for free legal information about disability benefits and public benefits issues
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington State
Languages / Accessibility: Some resources available in Spanish; website includes accessibility and text-size tools
Important Notes: This is legal information, not legal advice. It is useful for understanding benefits, notices, appeals, overpayments, and hearing rights before contacting legal aid.


Aging & Long Term Care of Eastern Washington / Community Living Connections

What They Provide: disability housing resource navigation, supportive housing connection, Foundational Community Supports information, long-term care housing options counseling, in-home support information, caregiver support connection, transportation resource connection
Website: altcew.org/housing-support
Phone: Spokane County Helpline: 509-960-7281; Office: 509-458-2509
Address: 1313 N Atlantic St, Suite 3000, Spokane, WA 99201
Hours of Operation: Monday–Friday business hours; call to confirm current phone and office hours
Appointment / Referral Required: No appointment required to call the helpline; eligibility screening may be required for specific housing programs
Documents Needed: None required to call for information; housing programs may request ID, income information, Medicaid information, disability or care-needs information, housing status, eviction notices, lease information, or documents related to the housing issue
Application Process: Call the Community Living Connections helpline at 509-960-7281 or email action@altcew.org to ask about disability housing support, FCS supportive housing, long-term care housing options, in-home services, or local resource navigation
Eligibility: Older adults, adults living with disabilities, caregivers, family members, and people helping someone access housing or long-term care resources
Cost: Free for information and assistance; housing costs and program fees vary by resource
Insurance / Medicaid / Medicare: Not required to call; some programs may involve Apple Health / Medicaid, Medicare, private pay, subsidy programs, or other funding sources
Service Area: Spokane County; Aging & Long Term Care of Eastern Washington also serves Ferry, Pend Oreille, Stevens, and Whitman counties
Languages / Accessibility: Call to ask about interpreter services, accessibility support, or alternate formats
Important Notes: Strong first call when someone has a disability and needs help figuring out housing options, supportive housing, in-home care, caregiver support, or long-term care pathways.

Foundational Community Supports

What They Provide: supportive housing services, help finding housing, help keeping housing, housing stability planning, landlord communication support, housing application support, supported employment services, Medicaid-supported service coordination
Website: hca.wa.gov/billers-providers-partners/program-information-providers/foundational-community-supports
Phone: Community-Minded Enterprises FCS: 509-496-2238; Goodwill FCS: 509-838-4246
Address: Community-Minded Enterprises, 2001 N Division St, Suite 130, Spokane, WA 99207; Goodwill, 130 E 3rd Ave, Spokane, WA 99202
Hours of Operation: Hours vary by provider; call to confirm current intake hours
Appointment / Referral Required: Eligibility screening and provider intake required
Documents Needed: Apple Health / Medicaid information, ID if available, housing history, employment history if applicable, behavioral health or medical information if relevant, income information if requested, and documents related to housing barriers
Application Process: Contact an FCS provider such as Community-Minded Enterprises or Goodwill, or ask a healthcare, behavioral health, housing, or case management provider about FCS referral options
Eligibility: Apple Health / Medicaid-eligible individuals who meet program criteria and have significant barriers to stable housing or employment, including disability, complex health needs, behavioral health needs, substance use needs, long-term care needs, or homelessness risk factors
Cost: Free for eligible Medicaid participants
Insurance / Medicaid / Medicare: Washington Apple Health / Medicaid required
Service Area: Washington State; local providers serve Spokane County
Languages / Accessibility: Call the provider to ask about interpreter services, accessibility support, and accommodations
Important Notes: FCS is not emergency housing, a shelter, or direct rent assistance. It helps eligible people find, get, and keep housing or employment.

Spokane County Supportive Living Program

What They Provide: supportive housing support, help finding housing, help securing housing, help maintaining housing, housing application support, lease-up support, landlord communication support, connection to entitlements, behavioral health stability support
Website: spokanecounty.gov/4250/Supportive-Living-Program-SLP
Phone: Spokane County Community Services: 509-477-5722
Address: Spokane County Community Services, Housing, and Community Development, 1116 W Broadway Ave, Spokane, WA 99260
Hours of Operation: Call to confirm current program hours
Appointment / Referral Required: Referral or program screening may be required
Documents Needed: ID if available, housing status information, behavioral health information if relevant, income information if available, benefit information if applicable, eviction or rental history information if relevant, and any documents requested during screening
Application Process: Contact Spokane County Community Services or ask a behavioral health, housing, or case management provider about Supportive Living Program referral options
Eligibility: Adults experiencing homelessness or housing instability with serious or chronic mental illness; eligibility depends on program requirements and availability
Cost: Free or program-funded support depending on eligibility
Insurance / Medicaid / Medicare: Behavioral health or Medicaid connection may be relevant; call to confirm current program requirements
Service Area: Spokane County
Languages / Accessibility: Call to ask about interpreter services, accessibility support, and accommodations
Important Notes: This is a supportive housing and behavioral health stability program, not general rent assistance. It is most relevant for people with serious or chronic mental illness who need help becoming and remaining stably housed.

Spokane Housing Authority

What They Provide: affordable housing applications, Housing Choice Voucher information, elderly/disabled housing waitlist information, project-based voucher information, reasonable accommodation requests, accessible housing support, housing portal access
Website: spokanehousing.org
Phone: 509-328-2953; Waitlist Information: 509-252-7122; ADA Coordinator: 509-328-2953 ext. 5
Address: 55 W Mission Ave, Spokane, WA 99201
Hours of Operation: Call or check website for current office hours
Appointment / Referral Required: Application required for housing programs and waitlists; reasonable accommodation request required when asking for disability-related changes to program rules, communication, or process
Documents Needed: Photo ID, Social Security numbers if available, income information, household information, disability documentation if requesting disability-based eligibility or reasonable accommodation, and any documents requested during application or eligibility review
Application Process: Check current waitlist openings, apply through the Spokane Housing Authority portal when eligible waitlists are open, and complete a reasonable accommodation request through MyPortal if disability-related support is needed
Eligibility: Low-income households; some programs or properties are specifically for elderly households, people with disabilities, or both
Cost: Free to apply; rent or tenant portion depends on program rules, income, and property type
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane, Lincoln, Pend Oreille, Stevens, Ferry, and Whitman counties
Languages / Accessibility: Reasonable accommodations available for people with disabilities; call to ask about interpreter services, accessibility support, or alternate formats
Important Notes: Waitlists open and close based on program capacity. People with disabilities may request reasonable accommodations to have equal access to SHA programs, services, and housing processes.

Northwest Fair Housing Alliance

What They Provide: fair housing information, disability housing discrimination help, reasonable accommodation information, reasonable modification information, assistance animal information, housing discrimination complaint support, fair housing education
Website: https://nwfairhouse.org/disability-focus
Phone: 509-325-2665
Address: 35 W Main Ave, Suite 250, Spokane, WA 99201
Hours of Operation: Call or check website for current office hours
Appointment / Referral Required: Call or complete intake form for help
Documents Needed: Lease or rental agreement if available, housing provider contact information, written accommodation or modification requests if available, denial letters or emails if available, notices, photos if relevant, and documentation related to the disability-related housing issue
Application Process: Call Northwest Fair Housing Alliance or complete the online intake form to ask about housing discrimination, disability accommodations, service animals, emotional support animals, or reasonable modifications
Eligibility: People who believe they may have experienced housing discrimination or need help understanding fair housing rights, including people with disabilities
Cost: Free for information and fair housing assistance
Insurance / Medicaid / Medicare: Not applicable
Service Area: Eastern and Central Washington
Languages / Accessibility: Call to ask about interpreter services, accessibility support, or alternate formats
Important Notes: This is not a housing provider and does not provide rent assistance. It is helpful when a disability-related accommodation or modification is being denied, ignored, or mishandled.

The Arc of Spokane

What They Provide: supported living services, developmental disability housing support, community living support, help supporting adults with developmental disabilities in homes they own, lease, or rent, resource navigation, family support
Website: arc-spokane.org/supported-living
Phone: 509-328-6326
Address: 320 E 2nd Ave, Spokane, WA 99201
Hours of Operation: Monday–Friday, 8:30 AM–5:00 PM
Appointment / Referral Required: Referral or funded service pathway may be required
Documents Needed: Call to confirm; DDA eligibility information, case manager information, ID, support needs, housing goals, and service planning documents may be requested
Application Process: Contact The Arc of Spokane and ask about supported living services, eligibility, referral pathways, and current availability
Eligibility: Adults with intellectual and developmental disabilities; access may depend on DDA eligibility, assessed need, funding, and program availability
Cost: Free or funded through approved service authorization when eligible; call to confirm
Insurance / Medicaid / Medicare: DDA or Medicaid-related funding may apply depending on service authorization
Service Area: Spokane area
Languages / Accessibility: Call to ask about interpreter services and accessibility support
Important Notes: This is not general affordable housing or emergency shelter. Supported living helps eligible adults with developmental disabilities live as independently as possible in community-based homes.

Alpha Supported Living Services

What They Provide: supported living services, group home services, residential support, community-based support, representative payee services, developmental disability support
Website: alphasls.org
Phone: Contact through website
Address: Spokane services available; main administrative contact listed through organization website
Hours of Operation: Call or contact through website to confirm current program hours and Spokane service access
Appointment / Referral Required: Referral or funded service pathway may be required
Documents Needed: Call to confirm; DDA eligibility information, case manager information, ID, support needs, housing goals, and service planning documents may be requested
Application Process: Contact Alpha Supported Living Services or ask a DDA case resource manager about supported living referral options and current Spokane availability
Eligibility: Adults and children with intellectual or developmental disabilities; access may depend on DDA eligibility, assessed need, funding, and program availability
Cost: Free or funded through approved service authorization when eligible; call to confirm
Insurance / Medicaid / Medicare: DDA or Medicaid-related funding may apply depending on service authorization
Service Area: Spokane County and other Washington counties listed by provider
Languages / Accessibility: Contact through website to ask about interpreter services and accessibility support
Important Notes: This is not a general housing program or rent assistance program. It is a supported living provider for people with intellectual and developmental disabilities.

REM Washington

What They Provide: supported living services, residential services, community-based services, support for people with mental disabilities, physical disabilities, and intellectual disabilities, individualized daily living support
Website: rescarecommunityliving.com/location/creative-living-services-spokane-washington
Phone: Call or check website for current Spokane contact information
Address: Spokane-area services; check website for current local contact details
Hours of Operation: Call or check website for current program hours
Appointment / Referral Required: Referral or funded service pathway may be required
Documents Needed: Call to confirm; disability-related documentation, DDA or service authorization information if applicable, support needs, housing goals, and service planning documents may be requested
Application Process: Contact REM Washington / ResCare Community Living or ask a DDA, HCS, behavioral health, or disability services provider about referral options
Eligibility: People with mental, physical, or intellectual disabilities needing residential or community-based support; eligibility depends on program type, funding source, and availability
Cost: Costs depend on service authorization, funding, and program type
Insurance / Medicaid / Medicare: Medicaid, DDA, HCS, or other funding may apply depending on service authorization
Service Area: Spokane area
Languages / Accessibility: Call or check website to ask about interpreter services and accessibility support
Important Notes: This is a residential and community-based support provider, not an emergency housing resource or rental assistance program.

Disability Action Center Northwest

What They Provide: independent living support, peer counseling, disability advocacy, independent living skills training, institutional transition support, housing transition support, assistive technology resource connection, disability rights support
Website: dacnw.org/spokane-wa
Phone: 509-606-4639
Address: 222 W Mission Ave, Suite 230, Spokane, WA 99201
Hours of Operation: Call to confirm current Spokane-area hours
Appointment / Referral Required: Call first to connect with services
Documents Needed: Call to confirm; basic contact information, disability-related needs, housing barriers, accessibility needs, and independent living goals may be requested
Application Process: Call or use the website contact form to ask about independent living services, peer support, housing transition support, accessibility needs, and disability advocacy
Eligibility: People with disabilities seeking independent living support, including people who need help transitioning from institutional settings or building stability in the community
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane County and surrounding Eastern Washington counties
Languages / Accessibility: Call to ask about interpreter services, accessibility support, and accommodations
Important Notes: This is not a housing provider or rent assistance program. It may help with disability advocacy, independent living planning, accessibility needs, and transition support connected to stable community living.


Spokane Transit Authority Paratransit

What They Provide: ADA paratransit service, door-to-door shared ride service, wheelchair-accessible transportation, transportation for people whose disability prevents regular bus use, visitor paratransit information, personal care attendant ride option
Website: spokanetransit.com/paratransit
Phone: Reservations: 509-328-1552; STA Customer Service: 509-328-RIDE; TTY: 711
Address: STA Plaza, 701 W Riverside Ave, Spokane, WA 99201
Hours of Operation: Paratransit operates in a defined service area during the same days and hours as fixed-route bus service; reservations generally available daily, 8:00 AM–5:00 PM
Appointment / Referral Required: Application and eligibility determination required before scheduling rides
Documents Needed: Completed paratransit application, applicant signature or legal guardian/POA signature if applicable, disability-related information, mobility information, and any additional verification requested during eligibility review
Application Process: Complete the paratransit application, submit required pages, complete the eligibility process, and schedule rides after approval
Eligibility: People whose disability prevents them from getting to a bus stop, boarding a bus, riding a regular fixed-route bus, or completing a trip on regular bus service
Cost: Paratransit fare is generally $2.00 each way
Insurance / Medicaid / Medicare: Not applicable for STA Paratransit fare; Medicaid medical transportation is handled separately through Special Mobility Services
Service Area: Defined ADA paratransit service area within Spokane Transit’s fixed-route service area
Languages / Accessibility: TTY 711 available; call to request interpreter services, accommodations, alternate formats, or visitor eligibility information
Important Notes: Paratransit is based on disability-related transportation barriers, not diagnosis alone. Eligibility is not automatic and must be approved before rides can be scheduled.

Spokane Transit Authority Reduced Fare

What They Provide: reduced fare bus rides, Reduced Fare Connect card, reduced daily and monthly fare capping, disability reduced fare, senior reduced fare, low-income reduced fare, veteran reduced fare, student reduced fare
Website: spokanetransit.com/reducedfare
Phone: 509-328-RIDE; 509-328-7433; TTY: 711
Address: STA Plaza, 701 W Riverside Ave, Spokane, WA 99201
Hours of Operation: STA Plaza Customer Service hours may vary; online application available anytime
Appointment / Referral Required: Application required for Reduced Fare Connect card
Documents Needed: Photo ID, recent photo if applying online, and documentation showing reduced fare eligibility such as disability verification, Medicare card, age verification, student status, veteran/military status, or approved low-income eligibility
Application Process: Apply online through STA’s reduced fare page or apply in person at STA Plaza Customer Service with required documents
Eligibility: Eligible seniors, people with disabilities, students, veterans, active-duty military, and income-qualified riders who meet STA reduced fare requirements
Cost: Reduced fare is generally $1.00 per ride; reduced fare capping is generally available when using a Reduced Fare Connect card
Insurance / Medicaid / Medicare: Medicare card may help verify eligibility for some disability-related reduced fare categories
Service Area: Spokane Transit fixed-route service area
Languages / Accessibility: TTY 711 available; buses are accessible; call to ask about interpreter services, alternate formats, or accessibility support
Important Notes: This is for discounted fixed-route bus fares. It is not the same as Paratransit eligibility. Some people may qualify for reduced fare but not Paratransit, and some may qualify for both.

Special Mobility Services

What They Provide: Medicaid non-emergency medical transportation, bus passes, gas vouchers, mileage reimbursement, taxi rides, wheelchair-accessible rides, transportation to Medicaid-covered medical appointments
Website: sms1.org/medicaid-transportation
Phone: Medicaid Transportation: 509-534-9760; Toll-Free: 800-892-4817; TDD/TTY: 509-534-8566 or 800-821-7167; Ride Status / Cancellations: 888-829-9915
Address: 12615 E Mission Ave, Suite 312, Spokane Valley, WA 99216
Hours of Operation: Monday–Friday, 8:00 AM–4:00 PM
Appointment / Referral Required: Prior authorization required before transportation is provided
Documents Needed: Washington Apple Health / Medicaid ProviderOne card, medical appointment information, provider name and address, appointment date and time, and mobility or accommodation information if needed
Application Process: Call before the appointment to request transportation; provide ProviderOne information and appointment details; ask about bus passes, gas vouchers, mileage reimbursement, taxi, or wheelchair-accessible ride options
Eligibility: Washington Apple Health / Medicaid members with no other way to get to Medicaid-covered medical appointments
Cost: Free for eligible Medicaid-covered transportation
Insurance / Medicaid / Medicare: Washington Apple Health / Medicaid required; Medicare alone does not qualify for Medicaid transportation
Service Area: Spokane County and other assigned Eastern Washington counties served by Special Mobility Services
Languages / Accessibility: TDD/TTY available; call to request interpreter services, wheelchair-accessible transportation, or other accommodations
Important Notes: This is for non-emergency medical transportation only. It is not for general errands, work transportation, or non-medical trips.

Special Mobility Services Mobility Management Project

What They Provide: disability transportation resource navigation, senior transportation resource navigation, help comparing transportation options, Spokane Transportation Directory information, transportation referrals, mobility resource support
Website: sms1.org/other-resources
Phone: Mobility Manager: 509-499-4810
Address: 12615 E Mission Ave, Suite 312, Spokane Valley, WA 99216
Hours of Operation: Call to confirm current Mobility Management hours
Appointment / Referral Required: No appointment required to call for transportation resource help
Documents Needed: None required to ask for resource information; specific ride programs may require documents depending on eligibility
Application Process: Call 509-499-4810 and ask for help finding transportation resources for people with disabilities or mobility barriers in Spokane County
Eligibility: People with disabilities, seniors, caregivers, and community members who need help finding transportation options
Cost: Free for transportation resource navigation; ride costs vary by program
Insurance / Medicaid / Medicare: Not required to call; some referred programs may require Medicaid, Medicare Advantage, private pay, or other eligibility
Service Area: Spokane County and surrounding Eastern Washington service area
Languages / Accessibility: Call to ask about interpreter services and accessibility support
Important Notes: This is not a direct ride scheduler for every program. It helps identify transportation options when someone is unsure where to call.

Disability Action Center Northwest

What They Provide: disability transportation resource navigation, independent living support, advocacy, peer support, skills training, accessibility support, help understanding disability-related transportation options
Website: https://dacnw.org/services/transportation-services/
Phone: 509-606-4639; Toll-Free: 800-475-0070
Address: 222 W Mission Ave, Suite 230, Spokane, WA 99201
Hours of Operation: Call to confirm current Spokane-area hours
Appointment / Referral Required: Call first to connect with services
Documents Needed: Call to confirm; basic contact information, disability-related needs, transportation barriers, accessibility needs, and independent living goals may be requested
Application Process: Call or use the website contact form to ask about independent living services, transportation barriers, accessibility needs, peer support, and disability resource navigation
Eligibility: People with disabilities seeking independent living support, advocacy, accessibility support, or help navigating community resources
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane County and surrounding Eastern Washington counties
Languages / Accessibility: Call to ask about interpreter services, accessibility support, and accommodations
Important Notes: This is not a ride provider. It may help people with disabilities understand options, advocate for accessibility, and navigate transportation barriers.


Disability Action Center Northwest

What They Provide: independent living support, accessibility resource navigation, disability advocacy, peer support, skills training, assistive technology resource connection, home accessibility guidance, help navigating barriers to independence
Website: dacnw.org/spokane-wa
Phone: 509-606-4639; Toll-Free: 800-475-0070
Address: 222 W Mission Ave, Suite 230, Spokane, WA 99201
Hours of Operation: Call to confirm current Spokane-area hours
Appointment / Referral Required: Call first to connect with services
Documents Needed: Call to confirm; basic contact information, disability-related needs, accessibility barriers, home modification needs, and independent living goals may be requested
Application Process: Call or use the website contact form to ask about independent living services, accessibility barriers, assistive technology resources, peer support, and disability advocacy
Eligibility: People with disabilities seeking independent living support, advocacy, accessibility support, or help navigating community resources
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane County and surrounding Eastern Washington counties
Languages / Accessibility: Call to ask about interpreter services, accessibility support, and accommodations
Important Notes: This is not a contractor or direct home modification funding program. It is a good starting point for people who need help understanding accessibility options, advocacy, assistive technology, and disability-related resource navigation.

DSHS Home & Community Services

What They Provide: Medicaid-funded in-home care information, home and community services, environmental modification information when connected to eligible long-term care services, personal care services, long-term care assessment, help staying safely at home
Website: dshs.wa.gov/altsa/home-and-community-services/home-care-adults
Phone: Spokane Home & Community Services: 509-568-3700; Toll-Free: 800-459-0421; TTY: 509-568-3697
Address: Spokane Home & Community Services, 1330 N Washington St, Suite 3000, Spokane, WA 99201
Hours of Operation: Monday–Friday, 8:00 AM–5:00 PM
Appointment / Referral Required: Call first; application and assessment required for Medicaid-funded long-term care services
Documents Needed: Photo ID, Medicaid/Apple Health information if available, income and asset information, medical information, care needs information, household information, and any documents requested during assessment or application
Application Process: Review the DSHS In-Home Care for Adults information page and contact Spokane Home & Community Services to ask about in-home care eligibility, Medicaid-funded personal care, environmental modifications, or assessment for home and community-based services
Eligibility: Adults with disabilities and older adults who need help remaining safely at home; Medicaid-funded services require financial and functional eligibility
Cost: Free to ask for information; service costs or participation may depend on Medicaid eligibility, income, assets, and program rules
Insurance / Medicaid / Medicare: Medicaid/Apple Health may be required for many long-term in-home care services; Medicare alone usually does not pay for ongoing non-medical personal care
Service Area: Washington State; Spokane office serves the local region
Languages / Accessibility: TTY available; call to request interpreter services, accommodations, or alternate formats
Important Notes: Home modifications may be possible through certain Medicaid long-term care pathways, but they generally require eligibility, assessment, service authorization, and prior approval. This is not a quick repair or general ramp program.

Family Resource Network

What They Provide: assistive technology, home modifications, vehicle modifications, ramps, accessible bathroom modifications, chair lifts, adaptive equipment, specialized equipment, disability-related accessibility support
Website: familyresourcenetwork.org/frn-support-services/assistive-tech-home-mods
Phone: 800-372-6510
Address: Washington statewide program; call for current access information
Hours of Operation: Call to confirm current program hours
Appointment / Referral Required: Application or program screening may be required
Documents Needed: Call to confirm; disability information, support needs, home or vehicle modification needs, income or funding information, and any program-specific documents may be requested
Application Process: Contact Family Resource Network to ask about assistive technology, home modifications, vehicle modifications, and current eligibility requirements
Eligibility: People with disabilities and families needing assistive technology or accessibility modifications; eligibility depends on program rules and funding availability
Cost: Call to confirm; assistance may depend on eligibility and available funding
Insurance / Medicaid / Medicare: Funding may involve Medicaid, private insurance, grants, or other sources depending on need and program rules
Service Area: Washington State
Languages / Accessibility: Call to ask about interpreter services and accessibility support
Important Notes: Useful for accessibility needs such as ramps, accessible bathrooms, chair lifts, vehicle modifications, adaptive equipment, and other tools that support mobility and safety.

Washington Assistive Technology Act Program

What They Provide: assistive technology information, device demonstrations, short-term device loans, equipment reuse information, funding resource information, accessibility tool support, technology for daily living, school, work, and community access
Website: watap.org
Phone: 800-214-8731; 206-685-4181
Address: University of Washington-based statewide program; services available statewide
Hours of Operation: Call or check website for current program hours
Appointment / Referral Required: Appointment or request may be required for demonstrations, device loans, or consultations
Documents Needed: Call to confirm; information about disability-related needs, equipment goals, and contact information may be requested
Application Process: Contact WATAP to ask about assistive technology demonstrations, short-term device loans, equipment reuse, funding resources, and accessibility tools
Eligibility: Washington residents with disabilities, family members, caregivers, employers, educators, and service providers seeking assistive technology support
Cost: Information and some services may be free; device purchase, repair, or financing costs vary
Insurance / Medicaid / Medicare: Not required to contact; some devices may involve insurance, Medicaid, Medicare, DVR, school, employer, or private funding
Service Area: Washington State
Languages / Accessibility: Call to ask about interpreter services, accessibility support, or alternate formats
Important Notes: Helpful when someone needs equipment or technology to improve mobility, communication, daily living, school access, work access, or independence.

Northwest Access Fund

What They Provide: home modification loans, assistive technology loans, vehicle modification loans, accessibility equipment financing, financial coaching, benefits planning, disability-related financial resource support
Website: nwaccessfund.org/home-modification-resources
Phone: 206-328-5116; Toll-Free: 877-428-5116
Address: Washington statewide nonprofit; services available by phone and online
Hours of Operation: Call or check website for current program hours
Appointment / Referral Required: Application required for loans and financial programs
Documents Needed: Identification, income information, disability-related need, cost estimate or vendor quote, credit or financial information depending on program, and any documents requested during application
Application Process: Apply online or contact Northwest Access Fund to ask about home modification loans, assistive technology loans, vehicle modification loans, financial coaching, or funding resources
Eligibility: People with disabilities, older adults, and families in Washington needing disability-related equipment, modifications, or financial support
Cost: Loan repayment may be required; financial coaching may be free
Insurance / Medicaid / Medicare: Not applicable for most loan products; some equipment or modifications may also involve insurance, Medicaid, Medicare, DVR, or other funding sources
Service Area: Washington State
Languages / Accessibility: Call to ask about interpreter services and accessibility support
Important Notes: This is generally financing, not direct grant assistance. It may help when someone needs to pay for ramps, bathroom modifications, vehicle modifications, assistive technology, or accessibility equipment.

SNAP Essential Home Repair

What They Provide: home repair assistance, health and safety repairs, minor plumbing repairs, window and door repairs, hot water heater repair or replacement, minor electrical work, furnace tune-ups, ADA modifications when eligible
Website: snapwa.org/home-repair
Phone: 509-456-SNAP; 509-456-7627
Address: SNAP, 3102 W Whistalks Way, Spokane, WA 99224
Hours of Operation: Call to confirm current program hours and application availability
Appointment / Referral Required: Application and eligibility screening required
Documents Needed: Photo ID, proof of homeownership, proof the home is owner-occupied, income documentation, property information, repair need details, and any documents requested during application
Application Process: Contact SNAP Home Repair or apply through the program process to ask about Essential Home Repair and ADA-related modification eligibility
Eligibility: Low-income owner-occupied households generally under 80% Area Median Income; program eligibility and funding availability may vary
Cost: Assistance may be provided through direct repairs or grants depending on eligibility and program rules
Insurance / Medicaid / Medicare: Not applicable
Service Area: City of Spokane / Spokane-area program coverage may vary by funding source
Languages / Accessibility: Call to ask about interpreter services and accessibility support
Important Notes: This may be a useful option for homeowners who need safety-related repairs or ADA modifications such as wheelchair ramps or shower conversions. Renters usually need different pathways because property owner permission and program rules may apply.

Amramp Accessibility of Spokane

What They Provide: wheelchair ramps, modular ramps, threshold ramps, portable ramps, stair lifts, vertical platform lifts, overhead patient lifts, grab bars, handrails, bathing transfer solutions, portable showers, automatic door openers, home modifications
Website: amramp.com/spokane
Phone: Contact through website
Address: Spokane-area accessibility provider; service location varies by project
Hours of Operation: Call or check website for current business hours
Appointment / Referral Required: Consultation or estimate required
Documents Needed: Project address, accessibility need, measurements if available, photos if available, timeline, funding source information if applicable, and any documents requested for estimate or installation
Application Process: Contact Amramp Accessibility of Spokane to request information, rental or purchase options, consultation, or estimate
Eligibility: Homeowners, renters with property owner approval, businesses, agencies, and families needing accessibility products or home modifications
Cost: Costs vary by product, rental/purchase option, installation needs, and project scope
Insurance / Medicaid / Medicare: Call to confirm whether any insurance, Medicaid waiver, VA, or other funding source can be used
Service Area: Spokane and surrounding Washington / Northern Idaho areas
Languages / Accessibility: Call or contact through website to ask about accessibility support
Important Notes: This is a private accessibility company, not a free assistance program. It may be useful when someone needs a ramp, lift, grab bars, or home modification estimate for private pay, insurance, Medicaid waiver, VA, or other funding processes.


Disability Rights Washington

What They Provide: disability rights advocacy, protection and advocacy services, legal rights information, abuse and neglect advocacy, disability discrimination advocacy, institutional rights advocacy, special education rights information, voting rights information, community access advocacy
Website: disabilityrightswa.org
Phone: 800-562-2702; TTY: 800-905-0209
Address: Statewide organization; main office in Seattle
Hours of Operation: Call or check website for current intake hours
Appointment / Referral Required: Intake required for direct advocacy or legal support
Documents Needed: Call to confirm; disability-related documents, notices, denial letters, school records, facility records, medical records, housing documents, employment documents, or other issue-specific paperwork may be helpful
Application Process: Contact Disability Rights Washington through the intake process and explain the disability-related rights concern
Eligibility: Washington residents with disabilities who need help with disability rights, discrimination, abuse, neglect, access, or systems-related issues
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington State
Languages / Accessibility: TTY available; call to ask about interpreter services, accessibility support, or alternate formats
Important Notes: Disability Rights Washington is Washington’s Protection and Advocacy organization. They may not be able to accept every individual case, but they are a strong statewide resource for disability rights concerns, discrimination, abuse, neglect, access barriers, and systemic advocacy.

Disability Action Center Northwest

What They Provide: disability advocacy, independent living support, peer counseling, skills training, information and referral, accessibility support, self-advocacy support, transition support, community resource navigation
Website: dacnw.org/spokane-wa
Phone: 509-606-4639; Toll-Free: 800-475-0070
Address: 222 W Mission Ave, Suite 230, Spokane, WA 99201
Hours of Operation: Call to confirm current Spokane-area hours
Appointment / Referral Required: Call first to connect with services
Documents Needed: Call to confirm; basic contact information, disability-related needs, access barriers, advocacy concerns, and independent living goals may be requested
Application Process: Call or use the website contact form to ask about disability advocacy, independent living services, accessibility barriers, peer support, and resource navigation
Eligibility: People with disabilities seeking independent living support, advocacy, accessibility support, or help navigating community resources
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane County and surrounding Eastern Washington counties
Languages / Accessibility: Call to ask about interpreter services, accessibility support, and accommodations
Important Notes: This is a strong local starting point for disability advocacy and independent living support. It is not a law firm, but it can help people understand options, build self-advocacy skills, and connect with disability resources.

Northwest ADA Center

What They Provide: ADA information, disability rights education, accessibility guidance, reasonable accommodation information, public accommodation information, employment ADA information, state and local government ADA information, training and technical assistance
Website: nwadacenter.org
Phone: 800-949-4232
Address: Regional ADA technical assistance center serving Washington, Oregon, Idaho, and Alaska
Hours of Operation: Call or check website for current technical assistance hours
Appointment / Referral Required: No appointment required to use online resources; call or submit questions for technical assistance
Documents Needed: None required for general information; helpful details may include the access issue, setting, organization involved, dates, written requests, denial letters, or accommodation-related documents
Application Process: Visit the website for ADA resources or call 800-949-4232 to ask ADA-related questions
Eligibility: People with disabilities, families, employers, businesses, schools, local governments, service providers, and community members needing ADA information
Cost: Free for information and technical assistance
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington, Oregon, Idaho, and Alaska
Languages / Accessibility: Call to ask about accessibility support, language access, or alternate formats
Important Notes: This is an ADA information and technical assistance resource, not an enforcement agency or attorney. It is useful when someone needs to understand rights, responsibilities, accessibility, accommodations, or ADA basics.

Washington State Human Rights Commission

What They Provide: discrimination complaint intake, disability discrimination complaint investigation, employment discrimination help, housing discrimination help, public accommodation discrimination help, credit and insurance discrimination help, civil rights information
Website: hum.wa.gov
Phone: 800-233-3247
Address: Online statewide complaint system; offices vary by region
Hours of Operation: Online complaint information available anytime; phone hours vary
Appointment / Referral Required: Complaint filing required for investigation
Documents Needed: Contact information, name of the person or organization involved, dates of discrimination, description of what happened, disability-related documentation if relevant, written accommodation requests or denials if available, notices, emails, letters, or other supporting records
Application Process: File a discrimination complaint through the Washington State Human Rights Commission complaint portal or contact the office for guidance
Eligibility: People who believe they experienced discrimination in Washington based on a protected class, including disability, in areas such as employment, housing, public accommodation, credit, or insurance
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington State
Languages / Accessibility: Call to request interpreter services, accessibility support, or alternate formats
Important Notes: Discrimination complaint deadlines apply. Employment, public accommodation, credit, and insurance complaints generally have shorter filing deadlines than some housing complaints, so people should seek help quickly.

Northwest Fair Housing Alliance

What They Provide: fair housing information, disability housing discrimination help, reasonable accommodation information, reasonable modification information, assistance animal information, housing discrimination complaint support, fair housing education
Website: nwfairhouse.org
Phone: 509-325-2665
Address: 35 W Main Ave, Suite 250, Spokane, WA 99201
Hours of Operation: Call or check website for current office hours
Appointment / Referral Required: Call or complete intake form for help
Documents Needed: Lease or rental agreement if available, housing provider contact information, written accommodation or modification requests if available, denial letters or emails if available, notices, photos if relevant, and documentation related to the disability-related housing issue
Application Process: Call Northwest Fair Housing Alliance or complete the online intake form to ask about housing discrimination, disability accommodations, assistance animals, service animals, emotional support animals, or reasonable modifications
Eligibility: People who believe they may have experienced housing discrimination or need help understanding fair housing rights, including people with disabilities
Cost: Free for information and fair housing assistance
Insurance / Medicaid / Medicare: Not applicable
Service Area: Eastern and Central Washington
Languages / Accessibility: Call to ask about interpreter services, accessibility support, or alternate formats
Important Notes: This is not a housing provider and does not provide rent assistance. It is helpful when a disability-related accommodation or modification is being denied, ignored, delayed, or mishandled.

Client Assistance Program

What They Provide: vocational rehabilitation rights information, help understanding DVR services, help resolving DVR concerns, Department of Services for the Blind rights information, Independent Living Program information, Tribal Vocational Rehabilitation information, advocacy connected to rehabilitation services
Website: washingtoncap.org
Phone: 206-849-2939
Address: Statewide phone and online resource
Hours of Operation: Monday–Thursday, 8:00 AM–5:00 PM; Friday by appointment only
Appointment / Referral Required: Call, text, or email to request help
Documents Needed: DVR paperwork if applicable, service plan documents if applicable, denial letters or notices if applicable, caseworker information if available, and details about the concern or question
Application Process: Call, text, email, or use the website contact options to ask for help understanding vocational rehabilitation rights or resolving a DVR-related concern
Eligibility: People with disabilities who are applying for or receiving vocational rehabilitation, independent living, Department of Services for the Blind, Tribal Vocational Rehabilitation, or related disability employment services
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington State
Languages / Accessibility: Call or text to ask about interpreter services, accessibility support, or alternate formats
Important Notes: This is not a job placement agency. It helps people understand their rights and resolve problems with vocational rehabilitation or related disability service systems.

Washington State Governor’s Office of the Education Ombuds

What They Provide: education ombuds support, special education navigation, school communication support, student disability accommodation information, help understanding school rights and options, conflict resolution support
Website: https://www.oeo.wa.gov/en/education-issues/supports-students-disabilities
Phone: 866-297-2597
Address: PO Box 40004, Olympia, WA 98504
Hours of Operation: Intake scheduling available online; phone hours may vary
Appointment / Referral Required: Intake required
Documents Needed: Student information, school and district information, IEP or 504 plan if applicable, school emails or letters, discipline notices if applicable, evaluation records if available, and a summary of the school concern
Application Process: Schedule an intake appointment online, complete the online intake process, or call 866-297-2597 for help with a school-related concern
Eligibility: Washington families, students, caregivers, and community members needing help navigating public school concerns, including disability-related education supports
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Washington State
Languages / Accessibility: Phone interpreter services available; call to ask about accessibility support or alternate formats
Important Notes: This is not a law firm and does not represent families in court. It can help families understand school processes, communicate with schools, and navigate special education or accommodation concerns.


Aging & Long Term Care of Eastern Washington / Community Living Connections

What They Provide: caregiver support connection, unpaid caregiver resources, respite care information, caregiver counseling connection, caregiver training connection, support groups, in-home care resource navigation, long-term care options counseling
Website: altcew.org/programs-services/caregiver-support
Phone: Spokane County Helpline: 509-960-7281; Office: 509-458-2509
Address: 1313 N Atlantic St, Suite 3000, Spokane, WA 99201
Hours of Operation: Monday–Friday business hours; call to confirm current phone and office hours
Appointment / Referral Required: No appointment required to call the helpline; screening may be required for caregiver support programs
Documents Needed: None required to call for information; caregiver programs may request caregiver information, care receiver information, disability or care-needs information, household information, and documents related to the support requested
Application Process: Call the Community Living Connections helpline at 509-960-7281 and ask about caregiver support, respite care, training, counseling, support groups, or in-home care options
Eligibility: Unpaid caregivers supporting an adult age 18 or older who needs care; eligibility and service options vary by program and funding
Cost: Free or low-cost depending on service and program availability
Insurance / Medicaid / Medicare: Not required to call; some referred services may involve Medicaid, Medicare, private pay, or state-funded caregiver programs
Service Area: Spokane County; Aging & Long Term Care of Eastern Washington also serves Ferry, Pend Oreille, Stevens, and Whitman counties
Languages / Accessibility: Call to ask about interpreter services, accessibility support, or alternate formats
Important Notes: Strong first call for unpaid caregivers who need help understanding respite, caregiver burnout support, in-home support options, equipment needs, or long-term care pathways.

DSHS Caregiver Resources

What They Provide: caregiver program information, Family Caregiver Support Program information, respite care information, Medicaid Alternative Care information, Tailored Supports for Older Adults information, caregiver training information, long-term care resource connection
Website: dshs.wa.gov/altsa/home-and-community-services/caregiver-resources
Phone: Community Living Connections Statewide: 855-567-0252; Spokane County Helpline: 509-960-7281
Address: Online statewide resource
Hours of Operation: Online information available anytime; phone hours vary by program
Appointment / Referral Required: No appointment required to use online information; specific programs may require screening, assessment, or referral
Documents Needed: None required to use online information; caregiver programs may request caregiver information, care receiver information, income information, care needs, disability information, or program-specific documents
Application Process: Review the DSHS caregiver resources page and call Community Living Connections or Aging & Long Term Care of Eastern Washington to ask about local caregiver support options
Eligibility: Unpaid caregivers, older adults, adults with disabilities, and people looking for caregiver support or long-term care options
Cost: Free to use online information; services may be free, low-cost, Medicaid-funded, or private-pay depending on program
Insurance / Medicaid / Medicare: Program requirements vary; some supports may involve Medicaid, Medicare, private pay, or state-funded caregiver programs
Service Area: Washington State
Languages / Accessibility: DSHS provides interpreter services, TTY options, accessibility support, and alternate formats by request
Important Notes: Good educational resource for understanding caregiver support programs before calling the local Community Living Connections helpline.

DSHS Developmental Disabilities Administration Respite

What They Provide: respite care information, short-term caregiver break support, DDA waiver respite information, planned respite information, support for caregivers of people with developmental disabilities
Website: dshs.wa.gov/dda/respite
Phone: Spokane DDA Office: 509-329-2900; Alternate Phone: 800-462-0624; TTY: 509-568-3038
Address: 1611 W Indiana Ave, Spokane, WA 99205
Hours of Operation: Monday–Friday, 8:00 AM–5:00 PM
Appointment / Referral Required: DDA eligibility and service authorization may be required
Documents Needed: DDA eligibility information, case resource manager information if assigned, care needs information, caregiver information, respite goals, and any documents requested during service planning
Application Process: Contact the Spokane DDA office or the assigned DDA case resource manager and ask about respite options, waiver eligibility, and caregiver support services
Eligibility: People approved for DDA services who meet program or waiver requirements; respite access depends on eligibility, assessed need, waiver status, funding, and service authorization
Cost: Free or funded when authorized through DDA; availability depends on program rules and funding
Insurance / Medicaid / Medicare: Medicaid may be connected to some DDA waiver respite services
Service Area: Spokane County / DDA Region 1 service area
Languages / Accessibility: TTY available; call to request interpreter services, accessibility support, or alternate formats
Important Notes: Respite is designed to give caregivers a short-term break while the person with a developmental disability receives support at home or in the community. Eligibility approval does not automatically guarantee immediate respite availability.

Spokane County Parent to Parent

What They Provide: parent peer support, emotional support, disability-related information and referrals, Helping Parent mentor connection, workshops, support groups, community get-togethers, family engagement
Website: arc-spokane.org/p2p
Phone: 509-328-6327
Address: Through The Arc of Spokane, 320 E 2nd Ave, Spokane, WA 99201
Hours of Operation: Call to confirm current program hours and group schedules
Appointment / Referral Required: Call or email to connect with program support
Documents Needed: Call to confirm; basic family and child information may be requested
Application Process: Contact Spokane County Parent to Parent through The Arc of Spokane and ask about peer support, Helping Parent connection, workshops, support groups, or disability-related referrals
Eligibility: Parents and caregivers supporting a child or family member with a developmental disability, intellectual disability, disability, or special health care need
Cost: Free
Insurance / Medicaid / Medicare: Not applicable
Service Area: Spokane County
Languages / Accessibility: Call to ask about interpreter services and accessibility support
Important Notes: Best for parents and caregivers who want support from other parents with lived experience. This program can help families feel less alone while connecting them to practical disability-related resources.

The Arc of Spokane

What They Provide: intellectual and developmental disability support, family support, advocacy, resource navigation, Parent to Parent connection, workshops, support groups, supported employment, representative payee services, community inclusion support
Website: arc-spokane.org/resources/familysupports
Phone: 509-328-6326
Address: 320 E 2nd Ave, Spokane, WA 99201
Hours of Operation: Monday–Friday, 8:30 AM–5:00 PM
Appointment / Referral Required: Call first; some services may require DDA, DVR, or other referral pathways
Documents Needed: Call to confirm; documents may depend on the service requested and may include DDA/DVR referral information, ID, benefit information, caregiver needs, or family support needs
Application Process: Contact The Arc of Spokane to ask about family supports, Parent to Parent, advocacy, workshops, resource navigation, or developmental disability support
Eligibility: People with intellectual and developmental disabilities and their families; eligibility varies by program
Cost: Many supports are free; some services may require funded referral or program eligibility
Insurance / Medicaid / Medicare: Medicaid/DDA funding may apply for some authorized services; call to confirm
Service Area: Spokane area / Inland Northwest
Languages / Accessibility: Call to ask about interpreter services and accessibility support
Important Notes: Strong local resource for families and caregivers supporting someone with an intellectual or developmental disability.

Informing Families

What They Provide: developmental disability information, family guides, DDA service explanations, respite information, waiver information, transition resources, planning tools, plain-language disability system education
Website: informingfamilies.org/counties/spokane
Phone: Online resource
Address: Online statewide resource
Hours of Operation: Online information available anytime
Appointment / Referral Required: No appointment required to use online information
Documents Needed: None to use the website; specific programs linked from the site may have their own requirements
Application Process: Visit the Spokane County page or search by topic to learn about DDA, respite, waivers, transition, family support, and disability-related planning
Eligibility: Families, self-advocates, caregivers, educators, and community members looking for Washington developmental disability information
Cost: Free
Insurance / Medicaid / Medicare: Not applicable for website use; some linked services may involve Medicaid or DDA funding
Service Area: Washington State, with Spokane County resource information available
Languages / Accessibility: Website-based resource; call linked programs directly for language or accessibility support
Important Notes: This is an information resource, not a direct service provider. It is useful for caregivers who need plain-language explanations of DDA services, respite, waivers, and transition planning.

PAVE

What They Provide: family support, disability navigation, special education support, military family support, healthcare navigation, transition support, Lifespan Respite Voucher information, caregiver resource connection
Website: wapave.org
Phone: 800-572-7368
Address: Statewide nonprofit; services available by phone and online
Hours of Operation: Call or check website for current program hours
Appointment / Referral Required: Call or contact online to request support
Documents Needed: Call to confirm; helpful documents may include IEP or 504 plans, medical records, benefit notices, DDA documents, caregiver information, or documents related to the support request
Application Process: Contact PAVE by phone or through the website and ask about disability navigation, family support, special education support, healthcare navigation, or respite resources
Eligibility: Washington families, caregivers, youth, and people with disabilities seeking support navigating disability, education, healthcare, military family, or caregiving systems
Cost: Free for many support and navigation services
Insurance / Medicaid / Medicare: Not applicable for general support; referred services may have their own requirements
Service Area: Washington State
Languages / Accessibility: Call or contact through website to ask about interpreter services and accessibility support
Important Notes: PAVE is especially helpful for families who need help understanding systems, asking the right questions, preparing for school meetings, or finding respite and disability-related supports.



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